Listing Alerts: Auto Notify- Push Notifications: Client

Push Notifications Guides & Tips for Clients

Steps for Clients: 

1. Open the Realtracs app, under Agent Searches tap on a photo to open your search.  
2. Tap on the 3 dots located in the top right, then tap on Settings.
3. On the Settings Page, if you see a toggle switch for both Send Me Email Notifications and for Send me Push Notifications, then you've got a push notification compatible version of the Realtracs application installed on your device!
   If you DO NOT see the option Send me Push Notifications this means that you an older version of the Realtracs application installed on your device.  Delete the app and then re-install to update.     
4. If you don't have push notifications enabled in your settings on your device, you'll see the following message, tap on Go to Settings.     FOR iOS USERS:
   • • Next, tap on Notifications.
     • Next tap the toggle to move it to the On position. (Green).
     • To keep the notification until you clear it, be sure to tap banner style and select Persistent.  
       FOR ANDROID USERS:

     • After tapping on Go to Settings, you'll be taken to the Realtracs app settings within the Android Settings application.  In the Settings app, tap on Notifications. 

• If you would like to be sent notifications at a different time or frequency other than what you are currently set to be notified with, please reach out to your Agent and ask them to update your preference for "Notification Schedule for New Results" to a choice that fits your needs.

• Clients will be sent Agent Feedback push notifications as follows:

• Comments will go out as they occur from the agent or other contacts.

• Recommendations (stars) will go out to clients after 4 hours of inactivity from the agent.