Software Updates - What's New:

Latest Software Updates, Newest at the Top

UPDATE RELEASED December 13th, 2024

• Avg Showings (Active)
• Avg Showings (UnderContract)
• Avg Total Showings to Contract
• Avg Total Showings to Close

 

UPDATE RELEASED October 14th, 2024

OFFICE SETTINGS: We have released the ability for Brokers to decide if they want to allow agents in their office to cancel listings. This is now a toggle setting on the Office Profile page. When new offices are created the default will be off. Brokers or administration will then need to go to the Office Profile page under the Admin menu item to turn this setting on.

 

UPDATE RELEASED September 27th, 2024

SETTINGS: User Profile, Email Settings, and Security Settings have been consolidated into a single Settings page.

- Problem #1: The "me menu" in the top right was getting consistently longer and it was becoming less intuitive where to find particular settings.  By consolidating everything into a single page, we hope to better navigate users to the setting they are looking for.

- Problem #2: We are adding more settings and needed a place to put them!  Within the settings page, there is a new "Data Access" section, which highlights what data sources a user has access to.  When entitlement is launched next week, the list of sources will expand to GCAR, River Counties, and Dalton.

- Problem #3: Users are frequently looking for their user id and office id when signing up for 3rd party services.  These are now clearly shown in the "Identifiers" section.

 

UPDATE RELEASED September 24th, 2024

• CONCESSIONS: Seller Concessions Amount Offered has been removed from Compose Listing and the Listing Reports. Total Seller Concessions Paid is still available for Closed listings
• ADVERTISING: Ads have been enabled on the public web for the map drawer and grid view! Both programmatic ads as well as default ads provided by Realtracs will be displayed for consumers.
• SEARCH/FULL REPORT: Now that Realtracs imports listings from multiple external sources, we've encountered some new problems. But the good news is, we've solved them!
  - Problem 1: Some listings (in particular, the ones from our Chattanooga market) are imported and have an MLS number from GCAR; but they have also been "contributed" to Realtracs, and therefore have an MLS number from us as well. For transparency and clarity, we are now showing both MLS numbers on the full report.
  - Problem 2: We have also encountered issues where the same MLS number is present in multiple sources. If a user runs an MLS Number Search and we recognize it exists in multiple systems, we will inform the user their search contains results from multiple systems and they can choose which results to show.
  
  ***When entitlement is launched, the Source will be updated to reflect the originating source (rather than Realtracs), but attribution to the listing office will still remain.
  
  ** Also once entitlement is launched, the Duplicate MLS number modal will also accurately show when MLS numbers exist in both Realtracs and GCAR.

 

UPDATE RELEASED September 13th, 2024

• PROPERTY REPORT: We've updated the action item on our Property Report for consistency across our application. What was once labeled as "Expand" has now been updated to "Map", similar to the action item on our Listing Report

 

UPDATE RELEASED September 11th, 2024

UPDATE RELEASED September 10th, 2024

• COPY LISTING: Agents can now copy a RES listing to a Rental listing 

• COMPOSE LISTING: We've enabled North Carolina and South Carolina for Compose Listing! There are some areas that CRS covers and tax data is able to be auto-populated, but some areas that agents would have to manually enter that data.
   

UPDATE RELEASED September 2nd, 2024

• Data Share is now live for all of Realtracs users and on public web! This culminates over a year of effort to enhance our system in order to support loading all of this data. It would be difficult to list all the changes made in order for our system to support this company initiative. The changes were drastic and sweeping across our system. Every single member of the team played a part in getting us to this point. This is truly awesome. Thanks to everyone. We should all be proud!
  
  

UPDATE RELEASED August 21st, 2024

• MAP SEARCH: We updated our zoom levels to allow zooming out to see all the states that are included in our data share partnership. Previously, when you zoomed out all the way, you couldn't see this much.
  
  

UPDATE RELEASED August 19th, 2024

• BUYER AGREEMENT EDUCATION: Our showings scheduler and the modal that is presented prior to going into ShowingTime both include verbiage to help educate agents about the buyer agreement requirements for showing properties.
• NEW RULES: When logging into Realtracs, users now have to accept that Ketchmark is their new overlord
• MEMBERSHIP: Compliance Notifications have been updated to include “Communicating An Offer of Compensation” and associated hubspot email verbiage stating rules/next steps. 

 

UPDATE RELEASED August 2nd, 2024

• SHOWING APPOINTMENTS: The sorting on showing appointments in both Seller and Buyer views has been updated to put the most recent appointments at the top of the list. This helps address the difficulty our users had in finding current/recent appointment information in the list (most notably in “view all” mode on mobile)
  
  

UPDATE RELEASED July 31st, 2024

NEW ENUMERATIONS:  After reviewing fields/selections that we are receiving from our data share partners, we're adding 18 new values to our system for our market as well! 

• Association Fee Frequency > Semi-Annually
• Association Fee Frequency > Triannual
• Property Subtype (for Rentals) > Townhouse
• Community Features > Sidewalks
• Community Features > Dog Park
• Cooling > Ceiling Fan(s)
• Exterior Features > Irrigation
• Interior Features > Built In Features
• Interior Features > Open Floorplan
• Interior Features > Bookcases
• Acreage Source > Appraiser
• Appliances > Stainless Steel Appliance(s)
• Sq Ft Measurement Source > Builder
• Showing Instructions > See Remarks
• Showing Instructions > Lockbox
• Basement > Exterior Entry
• Fireplace Features > Great Room
• Fireplace Features > Family Room

 

UPDATE RELEASED July 26th, 2024

• PROPERTY SUBTYPE: Search has been updated to aid in the user experience of searching for Residential Listings. We've updated property subtypes to be organized by Attached and Detached (formerly Single Family Residence vs Condos). The ordering in the search panel matches the ordering in Compose Listing (what Nate posted about earlier this week). 
• This was a grouping/ordering update, not a change in property subtypes, so saved searches and Auto Notifies have not been affected - listings will continue to match as they had before this change.

 

UPDATE RELEASED July 24th, 2024

UPDATE RELEASED July 23rd, 2024

• Townhouse: The word "Condo" has been removed from the Townhouse selection, to remove any confusion about whether the property is a Condo or a Townhouse.
• Zero Lot Line - Attached: Zero Lot Line has been updated to reference an Attached structure with zero lot line.
  
  
• LOT FEATURES:

We have added Zero Lot Line as a selection in Lot Features so that Residential and Land listings may include information about the parcel having little to no setback, even if another subtype is selected.

• FREE TRIALS: We have added some logic to ensure activation fee is waived for any user that converts within a 30 day window of the end of their free trial. If a user completes a free trial and comes back 31 days later they will be charged the activation fee

UPDATE RELEASED July 19th, 2024

• FREE TRIALS: When a free trial user doesn’t set up a payment method they’re deactivated 31 days after their free trial expires. There’s a new note under transfer history (Membership) that indicates if this happened.
  
  

UPDATE RELEASED July 17th, 2024

• FREE TRIALS: Office Brokers who don’t enter a method of payment during their free trial will automatically downgrade to the “Broker Lite” at the completion of their free trial. They’ll also receive an email informing them of the change.
  
  

UPDATE RELEASED July 15th, 2024

• LISTINGS MANAGER: "Flyer" has been added to the More menu when previewing a listing in Listings Manager. This will make it easy for listing agents to use the Cloud CMA tool to create flyers for their listings (rather than going through Listings Search).
  
  

UPDATE RELEASED July 11th, 2024

UPDATE RELEASED July 8th, 2024

FREE TRIALS + BILLING:

• Several updates have been made to support free trials!
• Creation of a new “free trial” product to ensure user’s billing pages reflect their current state (screenshot below)
• Automation of the free trial expiration process, including setting users to “Is Invoiced” to move them into limited access and deactivating them if they still haven’t paid in 30 more days
• Delineation between “core” market and “expansion” market offices based on the primary MLS.
• A new billing model for expansion market offices where users are responsible for their own balance due and it doesn’t roll up to the broker (unless sponsored by the broker)
• Hubspot now has a user’s free trial expiration date on their contact record.
  
  

UPDATE RELEASED July 5th, 2024

• SHOWINGS: Rather than needing to contact the Go to Market squad Dev on Call (DOC) to help with SMS opt in resets for agents who have clients they’re including in the showings updates, our support team has a new tool they can use to reset showing contacts opt in. This will reduce our “chaos” type of work dramatically and enables support to assist our users and their clients on demand. 
  
  

UPDATE RELEASED June 27th, 2024

• FREE TRIALS: We’re automatically setting the free trial expiration date for any new free trial users at this point. The current free trial duration is 60 days. 
  
  

UPDATE RELEASED June 26th, 2024

• ONE PAGE PRINTING: We have updated the One Page printing (Agent and Client versions) so that the vast majority of listing reports will fit onto a single page. Remarks have been slightly truncated to 700 (public) & 300 (private), which align with the average number of characters used in each field.

UPDATE RELEASED June 24th, 2024

• PUBLIC WEB ADS: We have enabled display advertising on public web listing reports.

UPDATE RELEASED June 17th, 2024

• SHOWINGS NOTIFICATIONS: Email notifications for showing requests, updates, and feedback now include the complete street address information including street direction, lot number, and unit number.

UPDATE RELEASED June 12th, 2024

• LIST VIEW SORTING (Listing Management & Search Management): The address column of List View now sorts by Street Name (primarily) and Street Number (secondarily). This is now functioning in Auto Notify, My Lists and Listing Management.

UPDATE RELEASED June 11th, 2024

• NEW LISTING FULL REPORT: The new listing full report has been released across the entire platform: Public Web, Listing Manager, Auto Notify & My Lists, and Client Portal!! Another minor change that occurred with this: We've relabeled from "Buyer" to "Client" in our print menus/printed footers.
• LIST VIEW SORTING (Listings Search): The address column of List View now sorts by Street Name (primarily) and Street Number (secondarily). We have followup tickets to also make these changes in Listings Manager and AutoNotify / My Lists.

UPDATE RELEASED June 6th, 2024

• SHOWINGS: Appointment Instructions will no longer be hidden after the showing appointment is completed.

UPDATE RELEASED June 3rd, 2024

• NEW LISTING REPORT PRINT: We've been receiving a lot of feedback around the One-Page printed reports. The main culprits are 1) font size and 2) remarks being truncated.
  We've made some enhancements to no longer truncate remarks and updated the font size to the same size of the legacy report (it had been reduced marginally, but we found we could restore it to the previous size). There is still a chance that listings may wrap to two pages (particularly on Closed listings where more remarks and/or details have been provided), but we feel like we've found a good balance for a majority of use cases!

UPDATE RELEASED May 31, 2024

• NEW LISTING REPORT PRINT: We've been receiving a lot of feedback around the One-Page printed reports. The main culprits are 1) font size and 2) remarks being truncated.
  We've made some enhancements to no longer truncate remarks and updated the font size to the same size of the legacy report (it had been reduced marginally, but we found we could restore it to the previous size). There is still a chance that listings may wrap to two pages (particularly on Closed listings where more remarks and/or details have been provided), but we feel like we've found a good balance for a majority of use cases!

UPDATE RELEASED May 29, 2024

• SELLER PAID CLOSING COSTS: In preparation for the June 3 update to display Seller Concessions for on market listings, we have updated the field formerly known as "Seller Paid Closing Costs" to Total Seller Concessions Paid.
• BUYER/BROKER & DUAL/VARIABLE: We've moved the Buyer/Broker Compensation field and Dual/Variable Commission field to the Contract Info section of the report, as they're more closely tied to the contract, and will be visually near the forthcoming Concessions fields.
• NEW LISTING REPORT (beta): We have released the following print updates to the new listing report. We believe this will help users with their discovery of the One Page version, as many users prefer to print reports to fit on a single page.
  • Agents: default print (ctrl-P) uses the Agent One-Page version of the new report
  • Consumers: (when released) will use the Full Report with larger font size

UPDATE RELEASED May 13, 2024

• Office Analytics: On the Listing Detail page for an Agent, a user is no longer restricted to a two year view. This means they can now view "All Time" sales by selecting as far back as 2001 using the Off Market Date picker. This functionality only applies to an Agent page at this time not an Office Page.
  Note: When viewing a duration longer than two years the two additional graphs under the summary blocks are hidden.

UPDATE RELEASED May 9, 2024

• Showings Update: List and co-list agents are now able to schedule appointments on behalf of other agents. From their listing page they can click on Schedule Showing and use the Agent typeahead to select an agent.

UPDATE RELEASED May 6, 2024

• Showings Update: We have added the ability for the List Agent to cancel an in progress appointment! We previously added the ability for the buying agent to cancel or reschedule so now they will both have the same functionality.

UPDATE RELEASED April 26, 2024

• Showings Update: We have added the ability for a buying agent to cancel or reschedule an in progress appointment! This will help list agents have more accurate history of what actually took place with their listing and can help in situations where a buying agent needs to push back an appointment as they are running behind.

UPDATE RELEASED April 23, 2024

• Showings Update: Agents can now mark a showing restrictions as "Recurs Weekly". When this selection is toggled, that weekly time will be blocked off on the buying agent side. This will save agents from having to enter a weekly schedule block over and over!

UPDATE RELEASED April 8, 2024

• MARKET TRENDS: Last 30 Days Snapshot has been updated to match the new format of the monthly Snapshot view. It now features 2 columns of values, and a separate column of change percentage. This helps provide more context about the change over time.

UPDATE RELEASED April 5, 2024

• Realtracs Showings: Default showing time has been updated from 30 min to 60 min due to user requests around market changes. Agents can still modify selection to other options including 30 min and 15 min.

UPDATE RELEASED April 4, 2024

• Realtracs Showings: We have decreased the batching restrictions for showings text messages. We used to batch any updates that are more than two hours away with a generic message that says "New Showing appointment activity for 4708 Benton Smith Rd." Now all appointments that are within the next 6 hours will send real time and include agent name, time and address. Agents have requested this so they don't need to jump into the app as often to get the critical info they need.
• PROPERTY HISTORY: Contingency information has been removed from Under Contract rows of the Property History portion of listing reports.
• COMPOSE LISTING: Warning messages have been added for Street Names that do not appear properly formatted, or include extra information. These warnings do not prevent the user from continuing with the street name as currently entered, but will hopefully prompt them to improve their data entry.
• SEARCH/PBOM (Primary Beds On Main): We updated the "Primary Bedroom on Main Floor" toggle to also include any single-family residences that are one-story in the search results even if the option was not selected in Compose (if a property is one story, the primary bedroom is on the main floor).

UPDATE RELEASED March 25, 2024

• QUICK SEARCH - Street Searching: We have updated Quick Search to improve the ability to quickly find On Market Listings by street name. When a user begins typing a street name into Quick Search, we will return a list of on market addresses that match. If a user still cannot find a match, we've updated the last selection in Quick Search to open the full search panel to enter more criteria.

UPDATE RELEASED March 22, 2024

• MARKET TRENDS: We've updated the Snapshot view to provide year-over-year numerical statistics for Snapshot view for improved analysis of yearly market trends. This update includes:
  - Numerical values for the current month
  - Numerical values for the same month last year
  - Year-over-year (YoY) percentage changes
  - Bar chart data for the past 3 years
  
  NOTE: Month-over-month changes can still be seen by switching to the Timeline view to see monthly statistics over time, and hovering over individual data points to see percentage changes.
• QUICK LINKS: We've updated the Cloud CMA quick link on our Dashboard to link to the Cloud CMA homepage where users can access all of their recent reports, regardless of type (CMA, Buyer Tour, Flyer)

UPDATE RELEASED March 21, 2024

• MARKET TRENDS: We've made a small enhancement to the web and print styling of Market Trends Snapshot tables to match some new table styling we're working on for a new listing report. Specifically, we're using an alternating color scheme for table rows.
  
  

UPDATE RELEASED February 28, 2024

• SENTRILOCK MEMBERSHIP: A new self-service workflow is now available for our users to sign up for a SentriLock membership. Our awesome support team managed this process up until now. This update is intended to help speed up the process for SentriLock membership signups by making it more accessible in the product and help support have time to focus on other great things.
  
  

UPDATE RELEASED February 23, 2024

• SEARCH: We have updated search to require additional location criteria when searching by Street Number, Street Name, and/or Subdivision. This applies to Listings Search, Hot Sheets, and Auto Notify, and will ensure speedy searches with no timeout errors as we continue to grow the number of listings in Realtracs.

UPDATE RELEASED February 15, 2024

• Office Analytics: OA now has a print option for the listing detail page. 

UPDATE RELEASED February 13, 2024

• MARKET TRENDS: We've recently fixed a few small items:
  • We recently fixed an issue that affected shared and embedded reports not dynamically updating to reflect the most recent time periods available.
  • Fixed several small issues with print styles
  • We now prevent the Pendo 'Metric Definitions' text from printing

 

• Office Analytics now allows users to go all the way back to 2000 when using the custom date range picker under Off Market Date! 

UPDATE RELEASED February 1, 2024

• DOCUMENTS/TRANSACTION DESK: our users can now import listing PDFs (documents) directly into LoneWolf's TransactionDesk.
  
  
  
  
  

UPDATE RELEASED January 30, 2024

• OFFICE ANALYTICS: Two updates to the calculated boxes at the top of the home page and listing detail page.
  1. Agent Portion of Sale: The sum of the Agent Portion of Sale column. This was a requested addition and replaces the Close rate.
  2. In larger screen sizes the calculated $ fields will now show the full number rather than the shortened $ value. In smaller screen sizes we will continue to show the shortened values.

 

UPDATE RELEASED January 19, 2024

• OFFICE ANALYTICS: Rental and Commercial Lease # of listings and # of sides data is now available when included in the property class selector.
  
  

 

UPDATE RELEASED January 11, 2024

• Realtracs Showings SMS Update: Seller Agent notifications have been updated to include buying agent information.
  
  
  

UPDATE RELEASED January 10, 2024

• Office Analytics Closed Volume Trend Chart: A new chart has been added to Office Analytics that displays closed volume trend over time (impacted by Off Market Date).
  
  
  

UPDATE RELEASED January 8, 2024

• Primary Beds On Main: We’ve updated Compose Listing, Search, and the Full Report to help agents easily input/identify listings that have the primary bedroom on the main level.
  
  
  

UPDATE RELEASED December 19, 2023

• Office Analytics: Top Counties has been released! This graph displays the top counties in terms of Total Closed Volume for an office or an agent on the Listing Detail page given the date range and property classes selected.

 

UPDATE RELEASED December 18, 2023

• LOT FEATURES (Part 2): Now that we have a data dictionary compliant field for Lot Features, we were able to add some additional enumerations that we believe will be valuable for our agents!
• New values: Corner Lot, Cul-de-sac, Cleared, Private, Views 
  In addition to these additional enumerations, RES listings will now be able to select TWO!
• We've also combined the lists for RES and LLF, so the lists are now consistent across the two property classes.
• INTERNET ACCESS: Courtesy of Fiberhomes/CRS, we now show Internet Access on our Property Report. This information has been available through the CRS property report, but we are excited to have this information available in Realtracs.
  
  
  

UPDATES RELEASED December 13, 2023

• Office Analytics Update: Toggle on the Listing Detail page to include an Agents previous listings has been released! A new column with the Office name will be added when you flip the toggle. This toggle is only available on the listing detail page and only when looking at an individual agent (not the entire offices listings). The closings box totals will update based on any listings that have been added

 

UPDATES RELEASED December 11, 2023

• Office Analytics Update: After feedback from users, support and our CHR's we have added Sides and Agent Portion of Sales as new columns to the report. Med Sales Volume per agent is removed from this view but will still be visible in the top block and on an individual agents page

 

UPDATES RELEASED December 7, 2023

• LOT FEATURES: In order to be in line with data dictionary values, we have converted the previous "Terrain Type" field in Land, Lot, Farm to "Lot Features".
  In Compose and Search, it is now called "Lot Features"
  On the listing report, the previous "Terrain Type" field will now appear next to Lot
• PROPERTY REPORT: We released an enhancement that will promote our property report over CRS on desktop. When an agent clicks "Record", we will go to our property report first - they can proceed to CRS by clicking the CRS link on the property report.

 

UPDATES RELEASED December 6, 2023

• Office Analytics Update: Search bar has been released in OA! This is visible for Brokers and unlicensed office staff, not agents. We also added a "My Office" button next to download in the top right corner for brokers and unlicensed office staff to easily get back to their home office.

 

UPDATES RELEASED November 10, 2023

• Office Analytics Update: Data picker functionality is now available in Office Analytics!

 

UPDATES RELEASED November 8, 2023

• SEARCH UPDATE: We have combined List/Co-List office and Sales/Co-Sales office into a combined field. This allow agents to easily run searches for offices on the list side and sell side with one search, rather than two!

 

UPDATES RELEASED October 18, 2023

• Reports: The much anticipated Office Analytics Beta is now live! Our new mobile-friendly Office Analytics tool allows agents and brokers to better understand current and historical listing data for their office in one centralized report. To access, navigate to the reports tab and select Office Analytics Beta from the drop down. Examples of the agent view vs broker view are attached.
• COMPOSE LISTING: We now allow "secondary cities" to be entered via Compose Listing. This allows users to now enter cities such as Cane Ridge, TN (previously, we only allowed listing in Antioch, TN) or Coopertown (previously, we only allowed Springfield, TN)
  
  

UPDATES RELEASED October 17, 2023

• MARKET TRENDS: We've updated Market Trends with the following:
  Rolling Timeline Data: Timeline data can be viewed as rolling 3-month, 6-month, and 12-month averages. This provides users with a way to analyze long-term trends in the market.
• Empty State: When a user visits Market Trends and does NOT have a default search, they will see an empty state. This includes a quick way to search by location, and an overview of some of the main features of Market Trends.
• Farewell to All Reported Counties: As part of the update to provide rolling calculations to market trends, we have sunsetted the ability to view data for 'All Reported Counties', and now require a user to enter a location or draw a shape on the map to define a market.

 

UPDATES RELEASED October 6, 2023

• SUBDIVISIONS: We have updated the Subdivision length in Compose Listing to allow up to 50 characters (up from 26). This was to support data share listings as well as increase the length for our market as well.
• PROPERTY REPORT: We've updated the Property Report to display current owner/address when a user is logged in (public users cannot see this information). This will allow agents to see relevant information from within Realtracs without having to visit CRS

 

UPDATES RELEASED October 4, 2023

• MARKET TRENDS: Showings Metrics
  The Showings metrics recently received the following updates:
• ADDED: Total Showings - The total number of showings for all listings using the Realtracs Showing Service in a given month.
• UPDATED: We updated the labels for our other 2 showings metrics to provide more context in light of the new Total Showings metric. They are now displayed as:
               Avg Showings / Listing
               Med Showings / Listing

 

UPDATES RELEASED October 3, 2023

• LISTING ACTION ITEMS: We made some updates to listing action items in Listings Manager to create a better UI/UX experience for users:
• Recent deed transfers are now dismissible by agents (this will reduce the number of times our support team is contacted and has to contact development to dismiss)
• We updated the UI to have two buttons below (creating a better user interface when action items have more than one call-to-action)

 

UPDATES RELEASED October 2, 2023

• MARKET TRENDS: Map Drawings
  Users can now add map drawings to their search criteria and view Market Trends for those specific areas.

 

UPDATES RELEASED September 18, 2023

• MARKET TRENDS: Focus Month:
  Based on great feedback from CHRs, we now hide the Focus Month dropdown selector unless viewing a 3- or 5-year timeline.
• PUBLIC WEB: Improved Listing Agent Visibility:
  The listing agent has increased prominence on the page, always visible while viewing a public listing. On desktop, the sidebar scrolls with the page, and on mobile the footer is always present.

 

UPDATES RELEASED September 14, 2023

• CRS PROPERTY DATA: We now have “Internet Access” data available to our subscribers - it’s located just above the FEMA flood zone information in the CRS property report. A couple of notes:
• The data provider, Fiberhomes, doesn’t include Google Fiber as of now.
• The “Confirmed” column is if the provider has been verified by Fiberhomes as having that service for that address. Sometimes you will see multiple ‘confirmed’ providers with an address and other times you might see no ‘confirmed’ providers. The ones with ‘Confirmed’ set to ‘No’ imply that those providers and that service is in that area but have not confirmed with fiberhomes as being 100% available at that address.

 

UPDATES RELEASED September 8, 2023

• MARKET TRENDS: Saved Search!
  save Market Trends searches
  set a default search to auto-load

 

UPDATES RELEASED September 5, 2023

• MARKET TRENDS: We now show all reported locations in the report subtitle for Market Trends.
  Previously we showed 'Multiple Locations'.
  Embedded reports still show 'Multiple Locations' to provide a better UX in these small charts.

 

UPDATES RELEASED September 1, 2023

• REPORTS: Amortization Schedule has been retired

 

UPDATES RELEASED August 30, 2023

• MARKET TRENDS - Percentage changes
  When viewing charts in Snapshot and Timeline views, we have updated tooltips to include the percentage change compared to the previous period.

 

UPDATES RELEASED August 28, 2023

• MARKET TRENDS FOCUS MONTH: When viewing timeline data over a 3- or 5-year period, you can now set a focus month to highlight year-over-year changes for that month.

UPDATES RELEASED August 15, 2023

• SEARCH UPDATE - Existing Contingency Contract field: Agents can now search for Coming Soon, Active, and UC-Showing with a specific contingency and all listings that have those statuses will be returned as expected.

UPDATES RELEASED August 11, 2023

• SEARCH UPDATE: We have combined List/Co-List agent and Sales/Co-Sales agent into a combined field. This will return all listings where an agent was the List OR Co-List agent (or Sales or Co-Sales agent) and will allow agents to easily run searches for the list side and sell side with one search, rather than two!

UPDATES RELEASED July 27, 2023

• Snapshot: View a snapshot of the Last 30 Days activity (ending yesterday), and a percentage comparison to the previous 30 days.
• Timeline: View a rolling 30 Day timeline, where each data point is a total of the previous 30 days of activity, ending on that date.

UPDATES RELEASED July 13, 2023

• NEW WIDGET: The listing Views Widget is now available for agents to get quick insight into how their listings are preforming! They can quickly see Realtracs Views, Total Views, and share to Facebook with the bullhorn icon.
• MARKET TRENDS EMBEDDED REPORTS: Users can now embed timeline reports from Market Trends into their own websites!

UPDATES RELEASED July 7, 2023

• MARKET TRENDS EXCLUDE: Use the minus (-) key when entering location criteria to exclude from your Market Trends data.

UPDATES RELEASED June 30, 2023

• MARKET TRENDS SHARING: Market Trends reports can now be shared with clients and other unauthenticated users with a tiny URL.

UPDATES RELEASED June 14, 2023

• MARKET TRENDS DOWNLOAD: Users can download .csv files of Snapshot and Timeline data.

UPDATES RELEASED June 6, 2023

• MARKET TRENDS PRINTING: Users can now print the Snapshot and Timeline reports!

UPDATES RELEASED May 24, 2023

• Showings Data: Avg & Median showing data is available in a data set. This only uses listing data from listings using the Realtracs Showing Service. These now account for +70% of listings in the system.
• Summary Rows: When a row in the Summary table is selected on the Snapshot view, the corresponding metric is shown when switching to Timeline view.

UPDATES RELEASED May 23, 2023

• SHOWINGS: Agents can now schedule showing appointments on 15 minute intervals, increasing the scheduling flexibility of our showing service.
  
  

UPDATES RELEASED May 19, 2023

• AUTO NOTIFY: Users can now use Shift + Click in Auto Notify results to quickly select multiple listings!

UPDATES RELEASED May 17, 2023

• MARKET TRENDS: We've added a Quick Search bar to make it even easier for agents to run stats for a County, City or Zip Code

UPDATES RELEASED May 12, 2023

• Location Criteria: The location criteria has been updated to include searching by City and/or Zip Code. The Location field has also been updated to a typeahead with chips.
• Detail Table: Based on additional user feedback, the Detail table is always visible, even with only one location selected.
• Timeline: View 20+ metrics over time with range options from 3 months to 5 years
• Inventory Updates: Active and Under Contract Inventory definitions have been updated to the following:

UPDATES RELEASED May 8, 2023

• FIREPLACES FEATURES: We have introduced a new field called Fireplace Features. Agents can use this to select types and locations of fireplaces for a listing.

UPDATES RELEASED May 2, 2023

• LISTING ACTIVITY: We’ve added listing view subtotals underneath Total Listing Views.

UPDATES RELEASED April 24, 2023

• MARKET TRENDS: This afternoon we released the first version of our new mobile-friendly Market Trends tool. Market Trends includes both Inventory and Activity data in an interactive format, including month-over-month and year-over-year comparisons, and replaces our legacy Market reports.

UPDATES RELEASED March 28, 2023

• LISTING ACTIVITY: Showing Stats are now included in Share -> Listing Activity when the listing is set up to use Realtracs Showings.

UPDATES RELEASED March 24, 2023

• NEW FEATURE! DRIVE TIME SEARCH: Enter a destination address or tap a point on the map, set your travel time & arrival time, and view all of the listings that match your criteria within the drive time radius you've specified!

UPDATES RELEASED March 7, 2023

• REPORTING: The Public Site Report has been removed and has been fully replaced by Listing Activity.

UPDATES RELEASED March 6, 2023

• We are now keeping track of recent searches for users! These include criteria searches and quick searches. Currently, we show up to the last 15 searches made on that device/browser
• Users access this via the "Recent" option between Search/Load in the subnav (it is between Search/Saved on mobile).
• We show location criteria, price, and bedroom information, as well as the time the search was run and the property class(es) and status(es).

UPDATES RELEASED February 16, 2023

• "Search This Area" now appears without panning/zooming: In order to improve discoverability of our map search feature, "Search This Area" will be available by default (unless a user has a default saved search that is loaded instead).
• Schools: We have updated our Schools fields - we now have individual Elementary, Middle, and High school searches. Using a combination of values will return listings that contain ALL values.

UPDATES RELEASED February 15, 2023

• COUNTY LIST: Feedback we've received from users following the new search release is "I need to see a list of counties" - and now they can using the list icon in the Counties field!

UPDATES RELEASED February 14, 2023

• LISTING ACTIVITY: We now include Zillow and Realtor.com view counts in both Total Listing Views and the Listing Visibility chart (showing the past 4 weeks of view data).

UPDATES RELEASED February 2, 2023

• We reordered the location criteria to be in an order that matches what many users were accustomed to - This also more closely aligns to typing an address.
• We also updated validation to allow zeroes to be entered as a max value for Total Parking, Garage Spaces, and Beds Main. This allows agents/appraisers to find comps on similar properties that have no bedrooms on the main level, or zero parking/garage spaces.

UPDATES RELEASED January 24, 2023

• AUTO NOTIFY UPDATE: We've received quite a bit of feedback throughout the migration about agents getting stuck when trying to create a new Auto Notify after clicking "Add" from Auto Notify Manager. They are looking for a "next" button (which was prominent in Legacy). In order to create a better experience in Auto Notify, we've updated the Auto Notify Manager > Add workflow to display the "Next" button in the subnav to make it feel distinct from 'normal' search.

UPDATES RELEASED January 12, 2023

• LISTING MANAGEMENT: Users now have access to the beta version of Listing Activity. This feature is available to all users who have listings manager permissions and can be viewed for any listing by clicking on the graph icon in My Listings -> Manage Listings. We’re visualizing data for our users!

UPDATES RELEASED January 10, 2023

• Recently Viewed Properties: Agents can now see which properties they had recently looked at via a dashboard widget! The RVP Widget is populated through:
  • Address/MLS number entered via Quick Search
  • Any link that takes you directly to the full report (Shared link, email links, etc)

UPDATES RELEASED January 9, 2023

• Select All Listing Statuses: Users wanted a "select all" checkbox for listing statuses. Now they have one. 
• Quick Search - Street Names: We received feedback that our new "Street Names" search was not super intuitive at times. We've updated the UI to convey that the street names is a "contains" search (rather than a typeahead search like our Cities, Schools, Zips, etc) 
• Saved Search filter is now also a "contains" search; when a user types a phrase/word to filter on, we check the entire search name 
• Addresses in page titles: For both usability and SEO improvements, the page title is now the address! 

UPDATES RELEASED January 3, 2023

• SEARCH ENHANCEMENT: Based on feedback from our users, we have updated RT4 to allow for a street NUMBER to be searched without a street name; we got enough feedback that agents often know the number but not the street name, so we have removed that requirement to match legacy search functionality.

UPDATES RELEASED December 19, 2022


SEARCH ENHANCEMENT: We've updated the Baths search (now "Total Baths") to search for "at least __ baths" by appending a .5 to their search entry. They can now type "1.5" to search for listings that have at least 1 full bath and 1 half bath OR at least 2 full baths (even if there are no half baths). Previously, an agent would have to run multiple searches to search for exactly 1 full bath and 1 half bath AND a search with at least 2 full baths; this update will allow them to find all results in one search.

 

UPDATES RELEASED December 14, 2022

• Subdivisions: We removed the limit to the number of subdivisions that can be included in a search/Auto Notify (it was previously 10). We did not have a limit in RT3 and a user experienced some major friction with the limit in RT4 once he migrated.
• Acreage: Acres field can now accept decimals as the first character. Users would try and type .25 or .5 and the decimal would be cleared out if it was the first character entered; we allowed decimals if the leading zero was typed, but users were not entering values that way.
• Shift + Click: Users can select a listing, hold Shift + click on another listing and all the listings in between will also be checked. This removes extra individual clicks in the results views. It is available in Grid, List, and Map for Listings/Hot Sheets searches (not yet available in Auto Notify).

UPDATES RELEASED December 2, 2022

• RT LEADS: We have improved the organization and formatting of data provided in RT Leads emails sent to agents, and added listing information & links for leads related specifically to a listing.

 

UPDATES RELEASED December 1, 2022

• L&M released the bulk of our Waterfront changes which was opening up the Waterfront Features to LLF listings, the the same field RES and RNT listings use. These taxonomy changes make searching easier and help us increase the amount AND accuracy of data we get and send to data aggregators! Let the L&M team know if you have any questions.

 

UPDATES RELEASED November 29, 2022

• TRAINING MANAGEMENT: Navigation and filtering has been fixed so that when a Trainer and dates are selected, they will be retained when navigating in and out of classes. 

UPDATES RELEASED November 18, 2022

• Happy Friday! Exciting news around a very requested feature... click to text for mobile! Agents should now be able to click to text when the preferred number is a number we know is mobile. This new functionality should work on a listing report, agent model, people search, and even in showing appointments! Attached is the model that pops up when you click on the number giving you the option to either text or call. If the preferred number is not a mobile number the functionality will work as it currently does with just call functionality. Let me know if you have questions!

UPDATES RELEASED November 17, 2022

• Second bit of waterfront taxonomy changes went out last night! This change pulled Dock values out of the Water Description field for LLF listings and moved them a dock specific field.  LLF listings will now have the same 'Private Waterfront Dock' field that is currently available for RES/RNT. These taxonomy changes make searching easier and help us increase the amount AND accuracy of data we get and send to data aggregators! Let the L&M team know if you have any questions.

 

UPDATES RELEASED November 16, 2022

• SHOWINGS: In an effort to increase the rate of feedback for listing agents and their sellers, we now automatically remind buyer agents to submit feedback about a showing if it wasn’t provided within 24 hours of the appointment.

 

 

UPDATES RELEASED November 15, 2022

• QUICK SEARCH: Users can now search by Street Name using Quick Search :mag:. We've received quite a bit of feedback to have this (particularly for the mobile app)  because people may not know the street number (and therefore can't do an address search), but they know the street name. This does exist in the search panel, but it's a bit more cumbersome on mobile; adding it to Quick Search should alleviate this!

 

UPDATES RELEASED November 11, 2022

DASHBOARD: 

• Quick Links: Added Tax Data to the list of quick links

 

UPDATES RELEASED November 10, 2022

SHOWINGS: We added a signature to the showings feedback survey link (found in the Feedback Request email). This reduces the friction (buyer) agents encounter by allowing them to submit their survey response without logging into Realtracs.

 

 

UPDATES RELEASED November 9, 2022

RT4 SEARCH ENHANCEMENTS: Wanted to share a few enhancements we've made over the past couple weeks:

• Searching by Office or Agent (List, Co-List, Sales, and Co-Sales) no longer requires location to be entered in order to run a search (Use case: An agent wants to see all listings by office, regardless of where it's located)
• You can initiate a search on the map by panning/zooming to a location and clicking "Search This Area" - This will allow users to locate a specific area on the map and search without having to use "Near Me" or doing a criteria search first.

 

UPDATES RELEASED November 4, 2022

Sharing a quick update about the taxonomy changes that were released yesterday.

 

Historically the community dock option lived in the Waterfront Dock section. This was the cause of some inaccurate data and wasn’t consistent with our design pattern of community amenities belonging in the community amenities field. Waterfront Dock has only three options now: Dock, Dock Permit, and No Dock.  Community renamed 'Boat Dock' lives under the Community Amenities field. We will be changing the name of the Waterfront Dock field to “Private Waterfront Dock” in some later work and adding a tool tip that Community Boat Dock lives under community amenities.

 

This is the first of a few Waterfront taxonomy changes that will help us be more compliant with DD. Let me know if you have any questions about this or any of the upcoming changes!

 

UPDATES RELEASED November 1, 2022

SHOWINGS: SMS messages for showing appointments are officially being batched on a per listing basis.

 

New Batched messages

• New requests and accepted requests for a showing appointment more than 8 hours in the future are “held” for 10 minutes.
• Listing agents, buyer agents, and seller contacts receive a single message alerting them to showing activity.

Real time messages

• All updates for an appointment less than 8 hours in the future, all appointment declines, and all appointment cancellations.
• Why are we batching?

1. To minimize the amount of “noise” for our users and their clients

2. We want to limit providers from flagging us for “spamming” people, resulting in lost messages or blocked Realtracs numbers

3. If we decrease the number of messages we send, then we save money

 

UPDATES RELEASED October 31, 2022

 

RT4 UPDATE: Two big milestones to share...To quote Michael Scott (and the gif I shared at the company meeting): "Oh my god! It's happening!"

 

• At the end of last week, we created at "Ready to Migrate?" option under the Legacy Search section in the nav menu and turned it on for a few users on Friday who were attending a training class. Now it's on for EVERYONE! This gives our users the opportunity to migrate whenever they would like. 
• Starting tomorrow (Tuesday Nov 1), our first cohort of users will start to see the "It's Time To Move" modals in RT3 that will prompt users to migrate AND let them know their automatic migration date (which is 7 days after they start seeing the modals). Included in the first group is our expansion offices/free trial users. Based on the scheduling, they will all be migrated to RT4 before Thanksgiving. 

The Realtracs office (minus people who need to continue to see RT3) is also in this first group!

 

UPDATES RELEASED October 26, 2022

RT4 MILESTONE: As of this morning, new users will only see RT4! We've also cleaned up the navigation menu so that users who only have access to RT4 will see a single column list! 

 

UPDATES RELEASED October 17, 2022

• DASHBOARD: A widget-based Dashboard providing a high-level view of the most popular features in Realtracs.
• LISTING IMPORT NOTES (Internal Tool): When triaging issues with Listing Imports, our staff teams can now add notes to the Listing Import log to provide a status update for a specific listing.

 

UPDATES RELEASED October 6, 2022

RT4 Saved Searches: We have enabled the ability to save searches in RT4 for all users!! This does not include Save As Auto Notify, yet, but we hope this will bring more users to the RT4 search platform - we know some offices haven't been training/using it since this feature didn't exist yet.

 

UPDATES RELEASED September 30, 2022

ADDITIONAL CRITERIA ENHANCEMENT: When we implemented our additional criteria smart search, we required 3 characters to be entered to return all the matching fields/values; this left out some phrases such as "55 - Up", "VA", and "To Be Built" from being returned due to either a two-character phrase or two-letter word followed by a space. We have made an enhancement that will allow two-character phrases to be found, while keeping our 3 character requirement for the longer fields/values, like fence, waterfront, etc). 

 

UPDATES RELEASED September 27, 2022

SHOWINGS: Buyer agents now have the ability to reschedule their pending and accepted showing appointments from the Buyer Appointments page. This minimizes the number of steps required to reschedule (down to one), saving them some time

 

UPDATES RELEASED September 21, 2022

TOP NAVIGATION BAR: Realtracs Showings appointment and feedback information is now accessible from the Showings option in our top navigation. Additionally, those who use Realtracs email can find the Launch Realtracs Email option in the “Me” menu dropdown (little email icon is gone).

 

UPDATES RELEASED September 15, 2022

RT3 UPDATE: Today, we say goodbye (NSYNC style) to the Closed Binding Contract field in RT3. This field created a lot of confusion for many of users (many of whom did not select this option intentionally); we did not want to support this in the RT4 search and so made the decision to proactively remove it from RT3.

If a user still wants to limit their Closed searches, they can use the "Contract To Closed" additional criteria, which allows them to specify the number of days that a listing was under contract before closing (i.e. Between 0-60 days). Users can also include the "Under Contract Showing Date" in the List View to sort/see when listings went under contract.

 

 

MILESTONE ALERT: Also worth sharing: this represents the last "issue" that needed to be resolved for us to support saved search parity between RT3 and RT4

 

UPDATES RELEASED September 8, 2022

RT4 Search: On desktop, when a user navigates to Search > Listings Search (RT4 search), the search panel will automatically open. This is to reduce the amount of clicks a user has to make in order to start entering search criteria; hopefully reducing friction for users who are using RT4 for the first time!

 

On mobile, Quick Search will still be the "default" way to search. Users can click the magnifying glass icon to expand the full panel on mobile.

 

UPDATES RELEASED September 1, 2022

• MY LISTS:  We have added the ability to manually add MLS numbers to a list. Once a list has been loaded, users can click Quick Add to type in or paste in a list of MLS numbers to be added to the list. 
  
  

UPDATES RELEASED August 31, 2022

• LISTINGS: We’ve removed both Facilitator and Subagent Compensation fields from listings, leaving only one compensation value going forward: Buyer Broker Compensation. This was done to reduce confusion, simplify the listing process, and increase overall data accuracy.

 

UPDATES RELEASED August 29, 2022

• Listings: We’ve updated the logic for DOM calculations to always round the DOM value down. This is so that 2 listings that go active on the same day (but diff times) and then close (say a week later, but different times) come away with the same DOM. Our previous logic rounded one value down (6.48 ==> 6 days) and one up (6.53 ==> 7 days) resulting in two very similar listings having different DOM values. Support got a call from a user that led to this discovery - thank you for bringing this to our attention!

 

UPDATES RELEASED August 25, 2022

Quick Search/MLS Numbers: Since removing MLS# search from RT3, we received a lot of feedback about users not being able to quickly & easily search for multiple MLS# at one time.

Two updates will hopefully reduce the frustration in the process...

1. You can now search for multiple MLS# using the Quick Search widget on the dashboard and in listings search
2. We also addressed an issue where sometimes pasting a list of MLS numbers would incorrectly show a message that MLS# needed to be between 4-7 digits (even though they were).

 

UPDATES RELEASED August 24, 2022

• RT4 SEARCH UPDATE: We have updated our "Price" field options in RT4 in order to achieve parity with RT3 and to add clarity to the search process.
• List Price is now labeled as such and searches on the list price and is still available for all statuses.
• Sales Price will only appear if the Closed status is selected (since a sales price is only applicable for listings that are closed).

 

UPDATES RELEASED August 22, 2022

• BUYER BROKER COMPENSATION MESSAGE: We updated the public & buyer report messaging to "Please reach out to your agent for more information" to encourage public/buyers to reach out to the agent they are working with rather than the listing agent. The current agent messaging remains the same "Please reach out to the listing agent for more information."

 

UPDATES RELEASED August 19, 2022

• MY LISTS ENHANCEMENT: The names in the My List modal are now hyperlinks that will take users directly to that list. This will save users several clicks between the search results and the actual list results.

 

UPDATES RELEASED August 18, 2022

• SHOWINGS: To help solve the problem of Realtracs Showings messages being blocked (due to being flagged as SPAM), we’ve created Opt-In text message verbiage and processes for seller contacts. In doing this, we removed the temporary “Reply STOP to opt out” verbiage that was attached to every seller text message. Opting in is a required step for a seller contact to continue receiving messages. Here’s a quick video of the workflow

 

 

UPDATES RELEASED August 16, 2022

• My Lists Update: Stats is now available in the More menu for My Lists & Auto Notify. This was previously available for saved MLS# searches, so we have closed this gap with My Lists (and it also applies to Auto Notify)

RT4 Search Update: An enhancement was released to add clarity to the MLS Number field in RT4. We have users who are new to the RT4 search and the previous label made it seem like they could not search multiple at a time. 

1. Updated label to MLS Number(s)
2. Assistive text when they click into the field to show "Multiple values allowed"
3. They can resize that field if they have a lot of MLS numbers

 

UPDATES RELEASED August 11, 2022

• MLS# Saved Search Update: Good morning! Overnight, we successfully migrated 22,000+ saved MLS# searches from RT3 to the new My Lists features without any issues!  The old legacy link for MLS# search has been removed from navigation and My Lists is now the way to allow users to save lists! (To quote Hamilton, it's one less thing to worry about.) 

 

Recent Enhancements: Over the past week, we've also made some enhancements to improve the experience for my lists:

1. Download is available in the "More" menu
2. Open the "Load" modal by default when visiting "My Lists"
3. Allowing creation of a New List from the My List page (the link is in the footer, just like the "Add to My Lists" modal)
4. We also show the number of listings that will be deleted in the confirmation modal (users were accidentally deleting the entire contents of their list)

Favorites Update: The Favorites link has also been removed from the navigation. All users have a list called "Favorites" under My Lists that we had been keeping in sync for users for the transition to My Lists; we had been redirecting users of Favorites to My Lists via Pendo since last week, so have seen visits to that page decrease, but we officially retired the nav link today.

 

UPDATES RELEASED August 3, 2022

• MY LISTS: The My Lists feature has been turned on for all users this morning! This will allow users to create and manage lists of listings (for clients, comps, buyer tours, etc). It allows them to Add To My Lists directly from search results AND Auto Notify! My Lists allows agents to have multiple "favorites" lists for their clients. This will also replace the current RT3 MLS # search.
• Users can see their lists under Search > My Lists

Liz put a support article and training video together for this as well: https://support.realtracs.com/a/solutions/articles/43000677049

We will be shutting off MLS# and Favorites within the next couple weeks and migrating all users saved searches to My Lists as well. There will be in-app guides to announce this :) 

• AUTO NOTIFY: One byproduct of My Lists is that users can now also "Add to Auto Notify" (and "Add to My Lists") from within Auto Notify (this wasn't a thing before!)

 

UPDATES RELEASED July 29, 2022

• SHOWINGS: Buyer agents have even more power/flexibility in scheduling… they can cancel a showing appointment that they requested even if it’s in ‘Pending’ status (waiting on list agent to accept/decline). This saves agents time by solving the problem where buyer agents had to reach out to the listing agent themselves and let them know they needed to withdraw the open request for an appointment (the listing agent would then go decline the request to remove it from their list). Text messages alert listing agent(s) and contact(s) about the update.

 

UPDATES RELEASED July 27, 2022

• SHOWINGS: We made scheduling a little smarter to help with the problem of buyer agents not cancelling a pre-existing appointment before scheduling a new appointment (which led to empty homes and unhappy sellers). The logic recognizes if the agent scheduling an appointment already has one other future appointment at the same property and offers an option to reschedule.

 

UPDATES RELEASED July 20, 2022

In between initiatives, A&E has made a few small updates:

• TRAINING MANAGEMENT: The default list now begins at the current day, instead of the following day
• NEW USER NOTIFICATIONS: Users setup as Trial Users will now get a Trials specific new User email, clearing up concerns expressed by Trial Users related to billing

ADDITIONAL CRITERIA:The Agent and Office picker was released this morning, wrapping up the additional criteria initiative! Agent/Office picker includes:

• List Agent, Co-List Agent, Sales Agent, Co-Sales Agent
• List Office, Co-List Office, Sales Office, Co-Sales Office

UPDATES RELEASED July 19, 2022

Post to Facebook from the listing management page is now live! You can check out the short tutorial video here: https://www.youtube.com/watch?v=tAA08s5XmjI

UPDATES RELEASED July 18, 2022

ADDITIONAL CRITERIA: The new typeahead + support for ALL criteria (except Agent/Office - currently in flight) is available in the RT4 Listings Search now!

• Users can add additional criteria to their search by typing a field OR option to add it to their search
• Users can select multiple options by clicking the checkboxes and either clicking "Add Selected" or clicking out of the area - any options selected will automatically populate those chips in the panel
• There is no more modal - all add/remove of criteria happens in the search panel

UPDATES RELEASED July 6, 2022

Map Layers:

Hybrid Satellite: The satellite base map now includes street names.

Topography Layer: A new topography layer can display contour lines and elevations over both the Streets and Satellite base maps.

UPDATES RELEASED June 24, 2022

TRAINING MANAGEMENT:

The default list of training classes only shows upcoming classes in chronological order

Calendar search dates are now optional

RT LEADS:

Phone numbers emailed to agents in a lead appear as actionable links

UPDATES RELEASED June 21, 2022

RT4 SEARCH EXCLUSIONS: Subdivisions and street names can now also be excluded from searches. Multiple exclusions are also allowed.

UPDATES RELEASED June 16, 2022

TRAINING: We've updated the CE submission process for Training classes to use the new CE Broker tool (newly required by TREC)

UPDATES RELEASED June 9, 2022

OFFICE PROFILE: We've updated the Broker Office Profile to support Multi-State Office licensing, as well as (recently) updating the Office displays to denote the State where the Office license is issued!

UPDATES RELEASED June 7, 2022

LISTINGS MANAGEMENT: Unclosed Listing Assistance is live! We collect CRS deed transfer data, compare it to open listings, and notify brokers/list agents/co-list agents when there’s a listing that appears it should be closed. Those notifications are sent in the form of a) an email and b) Listing Action Items in Listing Management. The goal of this is to increase listing history accuracy, have correct agent deal flow stats, and represent the current state of the market by guiding our users to minimize the number of unclosed listings.

UPDATES RELEASED June 3, 2022

OFFICE PROFILE: We've updated our Office Profile and Membership Office Create/Edit page, into one streamlined experience, using the same format as our updated User forms!

UPDATES RELEASED May 18, 2022

RT4 SEARCH: Subdivision and street names now allow up to 260 characters (increasing from 26) in the field and up to 10 separate subdivision/street values

UPDATES RELEASED May 17, 2022

MEMBERSHIP: The Membership Create User tool now includes External users from Offices which are onboarding, making it even easier to Activate new Users from expansion markets!

UPDATES RELEASED May 13, 2022

SEARCH: When performing a Listings Search, you can now exclude criteria from the following fields:

• County
• City
• Zip Code
• School
• Public Remarks

Simply start your search phrase with a minus (-) sign to exclude that data from your search results.

LISTING MANAGEMENT: To help our listing agents more effectively market their listings - specifically when they use the ‘Coming Soon’ status prior to making their listing Active - we’ve updated the following:

• When reviewing Coming Soon listings in search results, Open House information is displayed in the Hot Info section (just like an Active or UC-Showing listing).
• Coming Soon listings Open House information is visible in the list view, thumbnail view and included in downloads.
• Emails that include Coming Soon listings show Open House information, when available.
• To prevent problems, Open Houses may only be scheduled to occur AFTER the Availability Date (Make Active On / Available for Showing date).
• When a Coming Soon listing has an Availability Date extension (delay listing from going Active), we automatically clear out Open Houses that fall before the new Availability Date.
• We’ve added Open House data for Coming Soon listings to our Data Dictionary feed for our data consumers to display, too.

UPDATES RELEASED May 11, 2022

SEARCH: You can now search the RT4 subdivision field using special characters, as well as the % wildcard.

UPDATES RELEASED April 28, 2022

SHOWINGS: In an effort to be abundantly clear, we’ve added a possessive noun in front of the word ShowingTime in both the Office & Showing section of a listing (where showing service selection is made) and on the listing report (where appointments are scheduled with the showing service). It now says “Zillow’s ShowingTime” to ensure full understanding of the offerings.

MEMBERSHIP: The Membership Create User tool now has a new workflow, making it easier and more reliable to Activate new Users, or manage existing Users for the Membership team!

UPDATES RELEASED April 27, 2022

RT4 SEARCH PANEL UPDATES:

• We updated the "trash can icon" to include the word "Clear" to indicate it will clear the criteria; we received feedback after releasing Hot Sheets that users were afraid clicking the trash can would delete their hot sheet, so we wanted to clear up any confusion :drum_with_drumsticks:
• Using "Clear" also puts users back to a "fresh start" by clearing out previous results and unloading a saved search, if one is loaded.
• The additional criteria tab has now been renamed to "Add Criteria" since you can now remove directly from the panel using the (x) icon and no longer have to use that modal to remove

SHOWINGS: Listing Agents now have the ability to quickly send emails to anyone that has shown or is scheduled to show their listing. This helps with things like letting buyer agents know there is a multiple offer situation, offers are due by xx/xx, listing is under contract, or even - in a different type of market - that the price was reduced. Here’s how it works: https://youtu.be/QthpCOnwiG4

UPDATES RELEASED April 25, 2022

AUTO NOTIFY PRINTED REPORTS: Auto Notify has been updated to include One-Page and Full print options for printing the full listing report.

UPDATES RELEASED April 22, 2022

CLIENT DASHBOARD: Updated to include “Homes I’m Selling” links to provide an additional path to the client-facing Showing Portal for contact(s) identified in an on market listing as the Seller(s). Check it out!

UPDATES RELEASED April 21, 2022

WITHDRAWN > CANCELLED: The Withdrawn listing status has been renamed to Cancelled. Please note the change affects the name of the status only, and there is no change to how the status is used or the policies and procedures related to the status.

REMARKS: We now display all public and private remarks on the web versions of listing reports. Previously, they were truncated and additional content was visible in modals.

MEMBERSHIP: The Membership Create/Edit form has been updated to use the same format as the new User Profile. With this change, we now have 1 "User" form in the product!

UPDATES RELEASED April 18, 2022

LISTINGS MANAGEMENT: We have loosened the restriction that prevented agents from entering a close price that differs by more than +/- 25% from list price. There is now a soft warning in place for anything +/- 10% and agents won’t be required to have their broker close the listing for them. As part of this work, we also addressed a bug in Quick Edit that was not firing off the list price warning to alert users to a large (+/- 10%) list price increase/decrease.

UPDATES RELEASED April 13, 2022

LISTINGS MANAGEMENT, ACTION ITEMS: As a reminder, the action items (along with targeted emails) serve to raise awareness about listing updates to agents who have listings that are being imported from another MLS.

We’ve updated the action item logic - with the goal of noise reduction - to automatically remove the following “to do” items from the Action Item list:

• Informative action items if/when they age 7 days
• New listing action item (saying they need to make a listing active) if/when the listing status is changed
• Any action item if/when the associated listing is manually edited and saved
• Any action item if/when a listing goes to a final state (withdrawn, closed, expired)

UPDATES RELEASED April 12, 2022

• Zip Codes: Users can paste comma-delimited lists of zip codes into rt4 Zip Code field.

UPDATES RELEASED April 11, 2022

NEW PRINT OPTIONS: Based on recent user feedback we've added and revised our print options when printing a full listing report. The following options are now available for Agent and Buyer reports:

• One-Page: The listing report is formatted to fit on a single page. This involves truncating Remarks, and in rare cases may cut off bottom sections of a report, based on the amount of detail included on the report.
• Full Report: The listing report will print in full, without truncating any remarks or cutting off any sections. If necessary, the report may spill over to print on a second page.
• Search by State: Users can now search by state under the Additional Criteria! If State is selected, other location criteria is not required. This is available for both Listings Search and Hot Sheets.

UPDATES RELEASED April 8, 2022

• Zip Codes: When entering Zip Codes into rt4 Listings Search, you can now use commas or semi-colons to add multiple zip codes to your search criteria. This is in addition to using the Tab or Enter keys in any of the typeahead fields.

UPDATES RELEASED April 6, 2022

LISTING MANAGEMENT: Part two of the two part improvement for publishing listings is live, including:

• A save button in the secondary navigation (replaced ‘Save As’ dropdown menu)
• A blue banner that appears when all listing input sections are good with “This listing looks ready to publish!” and a Publish button
• Listing status and saved status moved to right side of listing, under save button

• Realtracs Leads: We've updated the Agent email to always include the Listing MLS number and Address!

UPDATES RELEASED April 4, 2022

• MY PROFILE: The User profile page, has been updated to use a streamlined, format!

LISTING MANAGEMENT: Earlier today we released part one of a two part improvement for publishing listings, including:

• A new “Next” button at the bottom of the listing that navigates users from the Marketing Section to the Preview of their listing
• A new “Publish” button at the bottom of the Preview listing page that is available to select once all listing input sections are all good (all required fields populated)

UPDATES RELEASED April 1, 2022

• HOT SHEETS: You can now remove the Default setting from a Hot Sheet so that it no longer runs automatically

UPDATES RELEASED March 22, 2022

• RT4 SEARCH: Multiple street names are now supported in RT4 Listings Search and Hot Sheets!

UPDATES RELEASED March 29, 2022

• HOT SHEETS: Fixed a bug where saved layouts made in rt3 would not show the Reason and Previous List Price columns when used in rt4.

UPDATES RELEASED March 28, 2022

• HOT SHEETS: Legacy Hot Sheets (rt3) has been turned off and any saved links will now redirect to rt4.

UPDATES RELEASED March 22, 2022

• Client Dashboard: We’ve added the quick search function to our dashboard that’s accessed via the client sign in process to improve the empty state and in preparation for adding a ‘Homes I’m Selling’ section

UPDATES RELEASED March 18, 2022

HOT SHEETS -- TIMESTAMP >> LAST SEARCH DATE AUTO-UPDATE EDITION:

• We now auto-update your Last Search Date every time you search using this as your starting point.
• Removed manual Timestamp button to coincide with this auto-update
• When changes are made to a saved Hot Sheet, we show that the search is in an unsaved state and prompt the user to save their changes in order to continue updating their Last Search Date.

UPDATES RELEASED March 18, 2022

• LISTINGS: A little listing field and data cleanup…. the ‘Deck’ and ‘Patio’ options were removed from the ever-shrinking Miscellaneous Other field (RES, RNT) and data migrated to the Patio & Porch Features field.

UPDATES RELEASED March 8, 2022

• PROFILE: We've removed the Realtracs email settings (Host/Forward) and the Listing Signature from the My Profile page, into their own page, select your name in the right corner to select Email Settings!

UPDATES RELEASED March 3, 2022

• SHOWINGS: We now default all new listings to use the Realtracs Showing Service. Previously, we were only defaulting to Realtracs Showings when the user did not have a ShowingTime account.

UPDATES RELEASED February 24, 2022

• LISTING MANAGEMENT: We’ve added “Conventional” as a listing field value option under Buyer Financing. This came up during our work with Chattanooga, and rather than just assuming Conventional applied, they requested being able to explicitly add it. :handshake:  Now it’s mapped in the listing import process as well.

UPDATES RELEASED February 22, 2022

• SHOWINGS: Printing capabilities are now available for both Showing Feedback on listed properties and Buyer Showing Appointments
• SHOWINGS: Seller contact(s) identified in Showing Settings now have the ability to cancel future showing appointments. This will help sellers when they’re in a bind and can’t get in touch with their agent.

UPDATES RELEASED February 18, 2022

• TRAINING: Training History is now Training Management! Trainers may now create, edit, and closeout or cancel classes using Training Management!
• HOT SHEETS: We've added a Timestamp button to make it easier to save a Hot Sheet with an updated date/time for the Search Start Date.

UPDATES RELEASED February 16, 2022

• Multi-State Licensing: My Profile and User Management now support adding and updating Users with multiple State licenses!
• SHOWINGS: We’ve updated the “My Buyers” view to include an option to select showing appointments and create a Cloud CMA Buyer Tour. From there, agents can add in additional stops (for appointments not in Realtracs) to plan out their day of showings, reorganize their stops, etc.

UPDATES RELEASED February 15, 2022

• AUTO NOTIFY: It's now easier than ever to add and update clients on an Auto Notify:

- Auto Notify Settings has been updated with a button to Add Clients to this Search

- Select Contacts modal includes the checkboxes for selecting multiple contacts at once, as well as a button to Create a New Contact from scratch

UPDATES RELEASED February 11, 2022

• SHOWINGS: Listing agents can now limit the number of overlapping showing appointments that can be scheduled per time slot with a new optional field. This is only available when “Overlap Showing Times” is selected.

UPDATES RELEASED February 10, 2022

• User Profile: We've adjusted the Agent License display to use a more readable format: "TN License #: 123456"
• HOT SHEETS BETA: RT4 Hot Sheets is now available for all users!
• SHOWINGS: We now send an email to the listing agent when a showing agent submits new feedback about their listing. The email includes the feedback details and the contact information of the agent that submitted.
• PAGE TITLES:The following pages now include page titles for web browser tabs. Additional pages to follow:

  - Listings Search

  - Hot Sheets

  - Favorites

UPDATES RELEASED February 8, 2022

• HOT SHEETS: We have recently released a number of improvements to Hot Sheets, including:
• Activity Summary: A quick glance at all market activity since the search start date, broken down by Listing Activity type. Reason column (List View)
• Previous List Price (List View): This column is still compiling data, starting as of about mid-morning today, so changes to List Price prior to today won't currently appear in the Previous List Price column of Hot Sheets. We will continue to let this bake for a few days, so that when users begin to use this up to the max Hot Sheet time of 7 days, all of the data will be populated.

UPDATES RELEASED February 7, 2022

• SHOWINGS: We added a little note about seller showing ‘restrictions’ to the appointment scheduler. The note is driven off of the new Minimum Notice to Show field and is meant to help minimize the calls to listing agents for last minute appointments / impromptu drive by visits when a desired time slot isn’t available.

We now send the showing appointment feedback request to showing agents ~ 2 hours after the completion of the appointment (previously 15 minutes).

• LISTING MANAGEMENT: We’ve updated the Save As process in listings to default to ‘Active’ status. This change — done in an effort to help minimize calls to Support — is an improvement from our previous implementation where we showed the current status of ‘Incomplete’ when first entering. 

UPDATES RELEASED February 2, 2022

• SHOWINGS: We’ve added a new Minimum Notice Required field that adds a buffer to scheduling availability and supports a seller’s need to prep/clean/vacate prior to a showing. Max value is 24 hours and we support 1/2 hour increments.

UPDATES RELEASED January 27, 2022

• SHOWINGS: Listing Agents can now opt to share showing feedback directly with their seller via the seller’s showing portal. Along with this change, we moved a few things around in the Showings settings.
• Listings agents can select up to two of their contacts to include as Sellers. Both sellers receive notifications about new showing requests, have a showing portal to keep up with and respond to requests, and can even see feedback when the listing agent shares it with them.
• Beta tag has been removed.
• Showing Appointments: My Listings view with the new My Buyers view, including:
  

  - Going from 3 down to 2 tabs (Appointments + Feedback)

  - Adding filtering capability for Upcoming / All

  - Adopting a ‘Cancel’ button (vs. trashcan icon)

• Buyers Agents now have an easy way to view and manage their Realtracs Showings appointments and feedback. Under our new navigation menu option, they’re able to:

  - View all Requested, Accepted, and Declined showing appointment requests

  - More easily plan for a day of appointments

  - Cancel appointments from within the app (in addition to email)

  - See all pending, submitted, and expired feedback requests

  - Submit their feedback from within the app  (in addition to email)

• Training: As the class management capabilities in Training History continue to grow, we've added the following:
  - Add a Student to a class via the Add Student typeahead
  - Students can be removed from classes via the trash icon
  - Course names for class create/edit are sorted A to Z
  - The Email feature has been moved to the fixed nav bar at the top
  
  
  

UPDATES RELEASED January 25, 2022

• DRAWING TOOLS: The Rectangle drawing tool has been removed due to low usage and lack of valuable use-cases compared to the other available drawing tools.

UPDATES RELEASED January 20, 2022

• Showing Service: To help minimize calls out to ShowingTime on listings using the Realtracs Showing Service, we’ve added a note in listing reports to designate which showing service is in use. We’ve also added Realtracs branding to our showing scheduler.
• Additional Criteria: All search criteria currently available in our new Listings Search
• Save Multiple Hot Sheets: This is also helping us validate what saving and loading searches will feel like in the mobile-friendly Listings Search.

• Default Hot Sheet: A Default Hot Sheet will automatically run when you open the Hot Sheets page.

  Updated Search Start Dates: In addition to the Last Search Date/Time, you can also use Today, Yesterday, 3 Days Ago or 7 Days Ago

• Mobile Friendly: Create and run Hot Sheets right from the Realtracs mobile app

UPDATES RELEASED January 14, 2022

• RT3 MAP: When rt3 search pages load, the map now automatically centers over the user's office, similar to rt4.

UPDATES RELEASED January 12, 2022

• Listings Management: We’ve added the option of “SupraLock” into Showing Service: Other to support offices that operate using the GCAR-Flex MLS (Supra is their current go-to service).

UPDATES RELEASED January 6, 2022

• Search button label: The search button now has a label beneath the icon, so it can match the look of its icon buddies on the other side of the screen.

UPDATES RELEASED December 20, 2021

• Listings Management: All room dimension requirements have been relaxed to help facilitate easier listing data import and listing management for our new friends transitioning from another MLS over to Realtracs

             (Bedroom 1, Living Room, and Kitchen were previously required and are now optional)

UPDATES RELEASED December 13, 2021

• Remarks: As part of our work for Chattanooga, we've recently updated the Public and Private remarks to the following limits:
• Public: 800 (formerly 500)
• Private: 500 (formerly 300

Since this will change how our listing reports appear on the webpage and on a printed page, we are also making the following updates to correspond with this. When listing reports include more than the previous character limits (500/300) we'll do 2 things: 

• add a more link to the end of the remarks field which will open up a modal overlay to show remarks in their entirety , truncate the printed report to the previous limit (500/300) so as to not make the printed report be longer than 1 page.
• This will allow us to continue to update Remarks as needed without impacting reports.

UPDATES RELEASED December 9, 2021

• Training: Training registration emails now contain an "Add to Calendar" option! We've also updated the format and content! 

UPDATES RELEASED December 8, 2021

• Showing Service: We’ve improved notifications to ensure that all parties (listing agent, buyer agent & co-list agent, seller when applicable) are informed about appointment updates. This includes the addition of a new notification to inform list/co-list agents when the seller takes action on a pending request.
• Add User: Broker Add requests for existing, Inactive Users, will now update the Inactive User contact info

UPDATES RELEASED December 2, 2021

• Showing Service: Buyer’s Agents can now cancel their own showing appointments via a new Cancel This Appointment link found in their showing appointment email.
• SHARE/PRINT LISTING REPORTS: We've updated Auto Notify to work the same as Listings Search. As a reminder, when viewing the Full Listing Reports and selecting some listings, users will now be prompted to either Share/Print the Current Report or the Selected Report(s)

UPDATES RELEASED November 30, 2021

• Showing Service: All showing appointment SMS/text messages now include the day of the week and appointment time range.
• Showing Service: The Realtracs Showing Service is now available for use with Commercial listings!

UPDATES RELEASED November 23, 2021

• SHARE/PRINT LISTING REPORTS: When viewing the Full Listing Reports and selecting some listings, users will now be prompted to either Share/Print the Current Report or the Selected Report(s)
• Training: The Training History tool now includes a sortable "Attended" column, allowing our CHR's to more easily identify class participation!

UPDATES RELEASED November 22, 2021

• Listing Management: Agents can now include up to a whopping 70 photos on their listings (an increase of 20)

Realtracs Leads: 

• The RT Leads feature is live on our public listing and Agent contact tools!
• Consumers visiting realtracs.com, will now have a "Contact Me About This Property" option, front and center on every listing!
• Anyone viewing an Agent contact modal either from a listing or from the Find a REALTOR search, will see an option to "Contact Agent"!

UPDATES RELEASED November 18, 2021

•  Training: We've added sorting to sort relevant columns on the Training History tool!

UPDATES RELEASED November 17, 2021

• Additional Criteria Enhancement: We have added the ability to remove additional search criteria in the left-panel. Users will not need to open the "add/remove criteria" modal to remove once added (although, they can still remove it from there if they do open the modal).

Showing Service:

• The appointment scheduler modal now shows available appointment duration
• The appointment scheduler confirmation modal now includes day of the week, start time, and end time
• The automated process to notify showing agent of off market status has been updated to send text messages in addition to emails

Listing Management:

• Listings can now support up to 10 document (PDF) attachments. The max was formerly 7 and was bumped to accommodate targeted expansion areas.

UPDATES RELEASED November 10, 2021

• Showing Service Update: We’ve added a new SMS message that lets a seller contact (who has been identified in the listing’s Showing Settings) know when a showing appointment for their property is cancelled. This helps the listing agent ensure they’re promptly getting word to the seller about schedule changes.
• Auto Notify now has a grid drawer! In order to provide a consistent experience across the app, we added the grid drawer to Auto Notify! 
• If client feedback is enabled, client engagements will appear in the grid drawer.
• Grid drawer is also visible for clients and will also show if an agent had starred a particular listing.

UPDATES RELEASED November 9, 2021

• All Realtracs emails now include links to our mobile app!

UPDATES RELEASED November 5, 2021

• Showing Service: We’ve added the option for listing agents to choose their own notification preference to Text, Email, or Both. This is for inbound showing appointment request notifications. The default selection is set to Text message.
• Updated the primary navigation (top menu) to hide the “Showing Activity” option for users who are not listing properties.
• Fixed an issue with the “Off Market and Not Available for Showing” date in listings — it was defaulting to 30 days out rather than showing either expiration date or off market date based on status change.
• Updated the Share menu options for Full Reports in Search, Favorites and Auto Notify to clarify that sharing only applies to the current listing

UPDATES RELEASED November 3, 2021

• More enhancements: Users can use the arrow keys to navigate through full reports within Auto Notify. This feature is available through all the full reports now.
• Secondary Navigation: The secondary navigation tools in rt3/rt4 Search now include Labels with their respective icons. This will help to enhance the discoverability of these tools, especially with the new navigation in rt3.

UPDATES RELEASED November 2, 2021

• When you click "Add/Remove Criteria" and make a selection, we auto-scroll to the bottom so that it's clear it was added to the search panel.
• (This went out last week), but we updated HOA to a "Yes/No" chip selection, so that it will work like the other filters. It is no longer a binary Yes/No toggle

UPDATES RELEASED October 28, 2021

• Auto Notify: Agents and their clients can now enable push notifications as a method of delivery for Auto Notify results and for feedback (likes and comments)
• The public can now "walk the property lines."  Big shout out to CRS for getting us permission to use their data for this "public" purpose.
• Showing Service: The selling (aka showing or buying) agent’s contact information is readily available in the Showing Activity page to make it easier for listing agents to reach out as needed.

UPDATES RELEASED October 27, 2021

• Showing Service: Sellers who are set up to view and/or manage their listing showing activity will now be prompted to agree to our terms of use and privacy policy upon their initial visit to their showing portal.
• Showing Service: Beta is open and available for all users

UPDATES RELEASED October 25, 2021

Showing Service: Listing agents now have the ability to obtain and review showing feedback when using our service. This feature includes:

• A ‘Request Feedback’ toggle in the showing service settings (defaults to ON)
• One automated email — sent to the selling agent — requesting their feedback after the appointment
• A survey form with a rating and comment section
• A new Feedback tab in the listing agent’s Showing Activity page that displays both ‘requested’ and completed feedback

UPDATES RELEASED October 22, 2021

• CMA: You can now right-click to open a CMA report in a new tab

UPDATES RELEASED October 19, 2021

•  Additional Criteria has been released! Agents can now search on: Construction, Community Amenities, Waterfront, Basement Type, Pool Description, Association (HOA), and Public Remarks! 
• Public Remarks keywords can be separated by commas (no more wildcards). Options are available through "Add/Remove Criteria" in the RT4 Search Panel.

UPDATES RELEASED October 18, 2021

• User Profile: Fixed a bug requiring an Agent License number for Non-Licensed (Office Staff, RT Staff, etc.) Users.
• RT3: The new subnav is officially live and the toggle has been removed from the UI.
• User Profile: Fixed a bug requiring an Agent License number for Non-Licensed (Office Staff, RT Staff, etc.) Users.

UPDATES RELEASED October 15, 2021

Showing Service: Added the ability to customize showing appointment duration by offering 15, 30, and 60 minute options where it was previously preset to 30 minutes.

UPDATES RELEASED October 12, 2021

Showing Service: The data feed that Showing Time consumes was updated to exclude listings that use the Realtracs Showing Service. This change should help minimize confusion and friction that has arisen by:

• Eliminating the automatic prompts agents (who are using the new service rather than showing time)  receive via email requesting they fill out Showing Time settings
• Removing the need for Realtracs Showing Service users to sign into Showing Time and manually opt out of using that service for EVERY listing where they choose to use the Realtracs Showing Service
• Preventing the Showing Time concierge/virtual assistant service from attempts to schedule showing appointments in Showing Time (for listing using RT Showings) and the stream of follow on emails

UPDATES RELEASED October 6, 2021

• Showing Service: Showing service now supports adding appointments to your calendar!  When an appointment is approved the confirmation email, sent to the buying agent, now contains a button which allows the user to add the event to their default calendar application (works on mobile devices and on desktop)

UPDATES RELEASED October 5, 2021

Public Office Search: We've added the following:

• Office Agent Roster section, displaying all the Agents in the selected Office.
• Office Listings! The Office Landing page now dynamically displays 1 to 5 listing tiles, representing the "newest" listings available, with a "View All Listings" option below the tiles to view all Coming Soon, Active, and UCS listings.
• Back button, a Landing page back button, this will only be visible when a Visitor views an Office page from the Office search, if the Office page URL is shared, or used in other ways, the back button won't be visible.

UPDATES RELEASED October 4, 2021

• Public Office Search: Now supports Agent name search results! Agent searches will return the office associated with the agent. Also as part of this work, MP&F has updated the wording directing visitors to the Office search page to be "Realtor" focused.

UPDATES RELEASED September 30, 2021

• Subnav: Users can now access "Cloud CMA" from the full report. We had previously only shown this option on the results view, but added to a full report.

UPDATES RELEASED September 29, 2021

• Additional Criteria: We have added Beds Main to the search criteria for both agents and public users!
• SHOWING SERVICE: Listing agents now have the option to select an “Overlapping Showings” setting, which allows multiple showing appointments for the same date/time.

UPDATES RELEASED September 28, 2021

• SUBNAV: Users are now automatically opted-in to the new navigation experience. They can continue to opt-out and return to the previous experience, but it will be turned back on at midnight each night. Old navigation is slated to be turned off completely on October 18. We've updated our Pendo guide with this information.

UPDATES RELEASED September 27, 2021

• Stats: When running a Stats report in both RT3+subnav on and RT4, it will remain on the Stats page when running subsequent searches.
• Showing Service: Listing agents can now select the start and end times for standard showing appointment availability (previously had a default availability from 8:00 a.m. - 10:00 p.m.)

UPDATES RELEASED September 23, 2021

• Showing Service: This morning we released an enhancement for the Showing Activity page (where all showing appointments for an agent’s listings are shown). We’ve visually separated upcoming appointments, added a search by MLS/address option, and introduced the concept of an expired showing request.

• Broker Branding: We've added the enhanced Broker Branding to the Agent display in Client Portal!

UPDATES RELEASED September 21, 2021

• Update to Auto Notify to allow users to filter by Selected Results Only. This not only allows users to focus their search efforts within AN, but also brings consistency among the different search areas within Realtracs.
• Membership: The Training History section of the User Support Page now links back to the full class in the Training History tool!
• Showing Service: Added the ability for listing agents and sellers to comment on the “Reason” when declining a new showing appointment request or cancelling an existing one. These comments are also included in email messages that get sent to the selling agent. Default reason comments are included when an automated cancellation results from a listing no longer being available for showings.

UPDATES RELEASED September 17, 2021

• Map Centering: We updated the Map Centering tool so that a pinned location will remain pinned until the page is refreshed, or the Clear Search button is used to reset search back to its initial state. Previously, a pin was removed when another location-based search was performed.
• Client Engagements Design & Interaction: Likes and Comments have received some much-needed improvements to make it easier than ever to provide feedback on listings. Likes and Dislikes have been separated into separate buttons, and the visual style of all engagements have been updated for a more intuitive user experience.

UPDATES RELEASED September 16, 2021

• Client Notification Preferences: Clients may now manage notification preferences for Auto Notifies that they receive. They can turn on and off their email notifications, as well as unsubscribe completely from an Auto Notify. Once released, they will also be able to enable Push Notifications as part of these settings. They can access these settings from their client portal, as well as a link in the bottom of each automatic email they receive.

UPDATES RELEASED September 14, 2021

• View Client Notification Preferences: In preparation for adding Push Notifications, you can now see the methods of communication your clients have selected for this Auto Notify. Currently, Email is the only option, but once Push Notifications are added, you’ll be able to see whether clients have selected Email, Push or both types of notifications.
• Deactivate Auto Notify: **Deactivating an Auto Notify will (1) stop searching for new matches, (2) disable all notifications, and (3) remove a client’s access to the Auto Notify results. Deactivated Auto Notifies do NOT count toward the number of free Auto Notifies in your pricing tier when Auto Notify pricing changes on October 1st. Deactivated Auto Notifies are placed into the Inactive tab in Auto Notify Manager, and can be reactivated by opening the Settings for that Auto Notify.
•  Public Office Search: Searching for a member Office by Office Name is now supported!
• Filter Columns field: The typeahead filter field at the top of Add/Remove columns is now sticky, so you will always see it when browsing for new columns to add or remove from your list view.

UPDATES RELEASED September 10, 2021

• Listings: We've updated the Agent & Office modals on listing views, to include Broker logos and social information!
• People: Member Search now also includes the updated Broker Branding!

UPDATES RELEASED September 9, 2021

• Showing Service: We’ve just released new showing schedule restrictions functionality to help our users prevent showings for a whole day or for a specific time range on a day. These are often referred to as “black out dates/times” and help those sellers celebrating their kid’s birthday party with ten kids spending the night, etc.

UPDATES RELEASED September 7, 2021

• Expansion: We've made it simpler, faster, and reduced risk, when we on-board new States in the future, for Listing and Search access!

UPDATES RELEASED September 3, 2021

• SEARCH (rt3 & rt4): Navigate between Full listing reports by using the: arrow keys on your keyboard. This has been an existing rt3 feature and is now part of the rt4 experience.

UPDATES RELEASED August 31, 2021

 

• NEW SUBNAV is live in RT3! This is an opt-in feature at this time for agents. A Pendo guide will be released shortly. 
• Listings/Expansion: We've added the ability to create listings in Georgia! This change allows listings to be added in Listing Manager, and searched in our platform, as well as in CRS!

- We made this change as, particularly the northern section of GA is important to Brokers in the Chattanooga market!

• Auto Notify: Clients can now unsubscribe and re-subscribe to automatic email notifications. The "Click Here" link to discontinue receiving automatic emails will take users to a page to "Unsubscribe from this Search?". The same link can be used for clients to also re-subscribe so they can continue to automatically receive updates. Agents will also receive a notification email when clients unsubscribe and resubscribe to their Auto Notify.
• Showing Service: We’ve introduced “Go and show” capability that supports new showing request auto-acceptance. This is a new setting within a listing and is especially helpful for managing showings related to vacant or land properties.

UPDATES RELEASED August 27, 2021

• Membership: We've separated Appraiser Offices from Realtor Offices in the "Participant Office" category, providing these offices with their own "Appraiser Participant Office", "type", to better track and display Realtor focused information.

UPDATES RELEASED August 26, 2021

• Address links: When viewing results on Grid, List or Map views, Address links will always open the corresponding listing report. When on the listing report, the Address links will always open a map service (Google Maps, etc)
• Under Contract - Not Showing: Listings in this status will now show “Not Showing” as its status sign (see screenshot)
• Public Office Search: We've made several enhancements to the styling, layout, and functionality of the Public Office Search, integrating the navigation and styling more in-line with our public MP&F page!
• Showing Service: Recent updates ensure that co-list agents — at the same office as the listing agent — receive new appointment request text message notifications and have the ability to take action on both new requests and existing appointments (accept/decline/cancel).

UPDATES RELEASED August 24, 2021

Showing Service: Updated the Change Status modal in Listing Management to include information regarding any pending or accepted showing appointments being closed out due to certain changes in status (or extension of Coming Soon status).

Auto Notify: Updated Auto Notify to allow ALL clients to create a linked account, regardless of whether their agent has enabled Feedback or not.

• Clients who have not yet created a linked account will always see a Create Account link in their Auto Notify emails until they do so. (left screenshot)
• In addition, those same clients will also see a modal the first time they visit their Auto Notify, explaining the benefits of creating an account including enhanced use of our mobile apps!

UPDATES RELEASED August 23, 2021

Auto Notify Settings: Updated the Auto Notify Settings modal with a simplified layout. This update also includes a corresponding Pendo tour to help guide users through changes to the workflow.

UPDATES RELEASED August 19, 2021

Showing Service: We have added text messaging to selling agent communications for the following scenarios:

• Requested showing appointment accepted
• Requested showing appointment declined
• Showing appointment cancelled (previously accepted)

We have added the following automated processes for A) listings that go from a state where appointments can be requested (CS, Active, UC Showing) to a state where showings are no longer occurring (UC Not Showing, Closed, Expired, Withdrawn) and B) listings where the Coming Soon ‘Make Active On’ date is pushed out:

• Auto-cancel all previously approved appointments A) after current date/time or B) between current date/time and new Make Active On Date
• Decline all pending appointments A) after current date/time or B) between current date/time and new Make Active On Date

UPDATES RELEASED August 16, 2021

The Realtracs maps that the CHRs and select customers have been beta-testing for the last couple of months have now been enabled for all customers.  These maps feature:

• Darker text with more contrast making city names and points of interest easier to read
• More parks and points of reference
• Larger street names for easier reading
• More aggressive caching on individual devices for faster load times (especially mobile).
• Significantly reduces the financial risks for us due to ESRI licensing changes.

Map Improvement: We have released a usability improvement for the Map + Grid result view.

•  When selecting an individual item from the Grid Drawer, we will no longer auto-scroll the listing to the center of the page prior to allowing the user to click through to a full report.  This should make browsing and exploring search results even easier!
• We will still continue scroll the listing to the center of the drawer when a user clicks on an individual sign on the map.

UPDATES RELEASED August 10, 2021

Public Office Search: The Acquire & Engage squad is happy to announce the release of the Public Office Search!

• This enhancement allows visitors to realtracs.com to search for Realtor member offices that are part of the Realtracs family!
• This search tool provides basic roster information, and incorporates the recent Broker branding enhancements to display logos, socials, and bio's (About Us), in a neutral design "Landing page", to allow the Broker information to take center stage!
• Look for future enhancements to include more ways to search, Agent roster, and Office listing information!
• Until MPN&F turns on the updated homepage, you can visit the launch page here: https://www.realtracs.com/info/find-a-realtor/

Listing Data Syndication: - We’ve removed the following Internet Advertising options from MLS-wide syndication:

1. Homesnap
2. Homes.com
3. ListHub
4. Showingly

(Brokers still have the option to send their data to these publishers via MLS Grid)

UPDATES RELEASED August 4, 2021

• Member Support: We've updated the Sentrilock sign-up process for our Support and Association teams to make it easier and more secure to sign-up new Sentri Users

UPDATES RELEASED August 3, 2021

Showing Service: We’ve just released our new Showing Service to a small group of early beta users. This beta feature set includes:

• New Realtracs Showing option in ‘Office and Showing’ section of listings, including associated showing settings
• Showing appointment scheduling for 30-minute duration between the hours of 8:00 a.m. and 10:00 p.m. daily
• Option to allow the seller to manage showing requests (must add seller contact to listing)
• Text message notifications to listing agent (and seller, if applicable) of showing appointment requests
• Email notifications of showing appointment ‘status’ to selling agent (including appointment requested, request accepted, request declined, appointment cancelled)
• A new listing field for property timezone to help ensure people show up to appointments at the right time (important in Eastern TN)
• Seller’s Showing Portal for appointment management

UPDATES RELEASED July 20, 2021

• Office Profile: We've updated the Office Profile page even further to now include the option for an Office Logo/Photo! In future, we'll be releasing further updates to display applicable logos and other enhanced Office information, in many areas of Realtracs where we display Office info!

UPDATES RELEASED July 9, 2021

• Office Profile: Offices can now share socials information (Facebook, Instagram, LinkedIn, and Twitter) as well as an "About Us" field, to provide enhanced Broker branding for the upcoming public Office Search!

UPDATES RELEASED June 23, 2021

• Sharing listings on Facebook: We just released a fix to ensure that Facebook correctly shows the primary image for a listing in the post preview and the post itself.

UPDATES RELEASED June 16, 2021

• Membership: We've moved the CHR assignment tool from the Office Support page to the Office Edit page. (To fix a bug! Office Support will still display the assigned CHR)

UPDATES RELEASED June 7, 2021

• RT4 Stats: Fixed an issue where the Stats report was not taking into account map drawings when determining the result set.

UPDATES RELEASED May 25, 2021

• Listing History: We've incorporated an updated "Property Log" menu, into Listing Manager called "Listing Log", and empowered the Data Compliance team (Cindy and Crew!) to be able to hide Agent/Broker errors related to Status or Price!

UPDATES RELEASED May 20, 2021

• Map Drawing: You can now update the radius of a circle shape drawn on the map by typing in your own mileage.
• Map Improvements: Map performance is even better! Still working on additional improvements.

UPDATES RELEASED May 13, 2021

• Listings Management: Heating and Cooling information in the Utilities section of a listing has been consolidated into two fields (from four) to simplify listing entry, align with RESO Data Dictionary standards, and allow us to ensure this information can be accurately shared via the GRID data feed. Updates were made to approximately 1.8 million listing records, 400 saved searches, data feed mapping, and the UI in listings management/listing reports/list view/additional search criteria. Updates to our listing forms are forthcoming.

UPDATES RELEASED May 7, 2021

We are working hard to improve the performance of the new map and released our first batch of work today related to map optimizations.  Some of these changes you may notice:

• Zip code labels didn’t always render in the middle of a zip code boundary. This has been resolved.
• Map push pins (with prices) now have a slightly more modern feel
• Map pan/zoom/scroll behavior is much smoother
• Flood layers load and render faster
• “Re-clustering” is faster when zooming in and out on the map

And we’ve upgraded to the latest version of ESRI, which we hope will yield lower memory and CPU usage

More performance improvements to come.  Stay tuned!

UPDATES RELEASED April 28, 2021

• Removed the Listing Agreement Signed date from the Property History section of listing reports for Public Web.
• Map Clustering: Show fewer map clusters (and more individual map pins) when on non-mobile/tablet devices.
• Address Centering: Reduced zoom level when centering map on a subject property to improve experience of creating CMAs.

UPDATES RELEASED April 26, 2021

• Photo Gallery: Fixed an issue where the correct image was not being downloaded if browsing through multiple images
• Map + Grid: Highlighting a map pin or grid card will scroll to their corresponding results when switching to List or Thumbnail View. This will make it easier to maintain context when a user wants to see more details about a mapped listing.

UPDATES RELEASED April 23, 2021

• Office Profile: The Office Profile page (Admin > Office Profile) has been updated to a clean, modern, mobile friendly page!

UPDATES RELEASED April 22, 2021

Auto Notify Agent/Contact/Client List View: 

• Refreshed design based on listings search list view 
• A new default AN list view that includes Subdivision
• Quickly add/remove columns using the gear button
• Click+drag columns to reorganize layout dynamically
• Contacts/Clients see the layout their agent sets up
• Layout changes are auto-saved and unique to each Auto Notify

UPDATES RELEASED April 19, 2021

• List + Map (everywhere!):  Our brand new List + Map printed report has been added to all the places!

UPDATES RELEASED April 13, 2021

• List + Map (rt4): A brand new List + Map printed report has been added to rt4! (We will be adding the new version to rt3 & Auto Notify in the near future.)

- Auto Notify Client Feedback: Based on some recent user feedback, we’ve updated the Client Feedback column in Auto Notify Manager, to show N/A rather than disabled, as it was causing some users to worry that their Auto Notify searches had been disabled, rather than just the Feedback.

UPDATES RELEASED April 12, 2021

• Auto Notify Client Views: The Views column has been updated to show when results have not yet been shared with contacts. This scenario arises when manually sharing results with contacts in “concierge mode”. This also removes the need for a separate “Emailed” column.

  Auto Notify Result Visibility: Results are now available for contacts to view online immediately when matched. Email notifications will still send based on agent’s settings.

UPDATES RELEASED April 9, 2021

• Membership: We now support Office/Agent "Trial" memberships with the addition of the "FreeTrial" waiver option in Membership! Allowing our Membership team to easily onboard new users that want to experience all that Realtracs has to offer!

UPDATES RELEASED April 6, 2021

• Agents may now manually add a listing to an Auto Notify. RTv4 and RTv3 share menus have been updating with an option to "Add to Auto Notify". The Reason on the listing will show "Agent Added" and the engagement history will show this if the listing was originally added by the agent.

• RT4 Search Criteria: The search criteria panel now shows if your criteria includes Map Drawings and/or is ‘Searching This Area / Near Me’. It allows you to easily make updates to your criteria without leaving this panel.

UPDATES RELEASED April 5, 2021

• Auto Notify Manager now shows you which AutoNotifies have client portal enabled (or disabled).  Just take a peek at the "Feedback" column (which used to be labeled "Activity")

UPDATES RELEASED April 1, 2021

• Auto Notify Client Views: Auto Notify has been updated to show the number of client Views for all Auto Notify searches that include at least 1 contact. Previously this was only enabled for Client Portals.

  Stats (rt4): The Stats report in rt4 now supports viewing Selected Results as well as All Results.

UPDATES RELEASED March 31, 2021

• We've released an update to the list view in Auto Notify that adds a column to show the agent the results their clients are looking at the most. Check out the new "Views" column!

UPDATES RELEASED March 30, 2021

• MAP + GRID (rt3): When using the map to search for listings in rt3, users can now scroll through an image-rich grid that corresponds to the mapped results.
• We've released a bunch of "under the hood" changes to make Auto Notify and Client Portal faster and more scalable.  And as a fun side effect, Client Portal comments now support emoticons, so go get your emoji's out.

UPDATES RELEASED March 26, 2021

• Center Map: Updated visual design of map centering tool in rt4.
• Auto Notify: Removed Activity History in preparation for future enhancements.
• List View: Updated default sort to include List Price as a secondary sort.

UPDATES RELEASED March 24, 2021

• CLIENT PORTAL: When a client is logged in to view client portals, they are still able to search using RT4. We have updated search to only show them the buying-client version of the full report that does NOT include Listing Agent info.

• PHOTOS: We have added zoom buttons to full-screen photos when viewing on a non-mobile device.

UPDATES RELEASED March 23, 2021

• CMA: Updated CMA Settings modals to use our new form design & typeahead fields.
• Membership: We’ve released an update to include agent and office TREC license information in the weekly roster update files that we send to associations to help them reconcile the changes more quickly.

UPDATES RELEASED March 22, 2021

• RT3: Fixed an issue where rt3 would sometimes show an erroneous message asking you to perform (another) search before saving an Auto Notify.

UPDATES RELEASED March 9, 2021

• EXTERNAL LINKS: Fixed an issue where third-party links(e.g. Cloud CMA) would sometimes take you to a login screen rather than the correct URL.

UPDATES RELEASED March 8, 2021

• LISTINGS MANAGEMENT: To improve listing status accuracy and support processes for both Auto Notify and “For Comp Purposes Only,” listings can now go directly from Incomplete status to any of the following statuses:
  • Coming Soon/Hold
  • Active
  • Under Contract - Showing
  • Under Contract - Not Showing
  • Closed

     - This can be found under Save -> Save as...

• HOT SHEETS: Coming Soon and On Hold are now included in the list of Activity types for Hot Sheet search criteria
• RT4 SEARCH: Updated a field label from Lot Size to Acres to more accurately reflect the search criteria
• Auto Notify now allows up to 1000 results whether they are Saved / Starred by Agent or not.

UPDATES RELEASED March 4, 2021

• Photo Zooming: We have improved the stability and user experience for zooming individual listing photos on mobile devices.
• Training History: The Training History page has been updated with a new features and a new look!

UPDATES RELEASED March 3, 2021

• LISTINGS: We now prohibit the deletion of all images from a listing (must retain a primary image when in status other than Incomplete).
• Just released a new version of the Android app with enhanced android back button support that navigates back through and closes modals before navigating back through pages.

UPDATES RELEASED March 1, 2021

• Coming Soon / Hold listings can now be searched for on our public site.
• Coming Soon / Hold status can now be added to Auto Notifies that send to Contacts.

UPDATES RELEASED February 23, 2021

• LISTINGS: Listing reports now include specific badges and “Learn More” for both Coming Soon and On Hold listings. The Search results list view status column has also been updated to distinguish these two different sub categories in the the Coming Soon/Hold status (if DOM = 0, then “Coming Soon”

UPDATES RELEASED February 22, 2021

• LISTINGS MANAGEMENT: We’ve removed the default selection for Market Publicly (previously “Share Listing On Internet”) in listings and now require listing agents to visit the Marketing section of a listing to make their selection. There is also more information about where listings go based upon the Yes/No selection AND about where listings go no matter what.

UPDATES RELEASED February 17, 2021

• USER MANAGEMENT: As of today, we support a new transfer process that allows an accepting office to “request” that an agent come to their office via the Add User process (before today, only a releasing office was allowed to initiate an agent transfer). The releasing broker is presented with a “Release” option in User Management that allows them to process any necessary listing updates (assign, transfer, or withdraw any Active and Coming Soon listings) and complete the transfer. Additionally, brokers/admins can now see when an agent transfer will expire to help make the process more transparent.

UPDATES RELEASED February 12, 2021

• An "app" for both iOS and Android.   Both are available in their respective stores.
• We will start promoting/advertising their availability next week.

UPDATES RELEASED February 11, 2021

• USER MANAGEMENT: We now allow brokers/admins to add new agents. The process includes license number and first/last name validation. Additionally, we automatically transfer the requested user from the orphanage if the agent was previously active in our system.
• LISTING MANAGEMENT: Per our updated rules, we now require a minimum of one photo for all listings prior to them being made ‘Active’ or ‘Coming Soon’ (exception: “To Be Built”).
• MAP + GRID: When using the map to search for listings in rt4, users can now scroll through an image-rich grid that corresponds to the mapped results.

UPDATES RELEASED February 9, 2021

• MEMBERSHIP: The User Support page inside Membership, now includes User Training History at the bottom!

UPDATES RELEASED February 8, 2021

• RT4 Search: Subdivision allows searching by multiple values. Also fixed an issue with not accepting apostrophes.
• Client Portal: Clients can now login through the app (or website) without an email link and see a snapshot of details for each search, including New Results, New Activity, Last Updated Date and their Agent’s info.

UPDATES RELEASED February 5, 2021

• USER MANAGEMENT: Brokers/admins now have an online form for requesting Appraiser Trainees, Office Staff, and Personal Assistants… no more pdfs+faxes/emails. The details from the form automatically create the user in the app and generate a Freshdesk ticket for Membership to manually verify the request and activate the new user.

UPDATES RELEASED February 4, 2021

• MOBILE: Clicking the Realtracs logo in the primary-nav takes you to rt4 search

 

UPDATES RELEASED February 3, 2021

• AUTO NOTIFY: Added filtering options for viewing only Likes or Dislikes.

 

UPDATES RELEASED February 2, 2021

• The List Date aka “Date of Signed Listing Agreement” constraint — that forced the date to be within past 3 days of current day — has been lifted for RES, LLF, COM, and MUL listings.

UPDATES RELEASED February 1, 2021

• USER MANAGEMENT: Replaced old RT3 ‘Add Agent’ and ‘Add Appraiser’ forms with new RT4 form (still creates a new Freshdesk ticket when user is added).

UPDATES RELEASED January 29, 2021

• List View Sorting:  When sorting by Listing Status, the sort order has been updated to better reflect the flow of a transaction through the system.

UPDATES RELEASED January 27, 2021

 

• Quick Search:  When Quick Search is used to find a single listing by MLS number or Address, the listing now includes a Back button so that users can view that listing on a map and explore the area.

UPDATES RELEASED January 26, 2021

• List View Documents: A link to the Documents modal is now available in the Media column for listings that include docs.

UPDATES RELEASED January 22, 2021

• Users can now download 500+ listings in rt4.
• Downloads are now disabled/hidden when using the mobile app.

UPDATES RELEASED January 19, 2021

• CMA Report: Improved integration with rt4! When navigating back to listings from CMA, we now remember selected results, drawings on the map and other search criteria.

UPDATES RELEASED January 14, 2021

 

• List View: (Re-)added row numbers to List View

UPDATES RELEASED January 7, 2021

• Map Drawing (beta): rt4 now supports Map Drawings!

UPDATES RELEASED January 5, 2021

 

• USER MANAGEMENT: We’ve released a new and improved (and mobile friendly) Transfer User interaction - including 1) creating and 2) editing transfers - to replace the current Transfer User page. These new interactions are available for “transferrable” users in the User Management page via the ellipses (…) menu.

UPDATES RELEASED December 17, 2020

• QUICK SEARCH: You can now quickly search Residential listings by Address, City, County, School, Zip Code or MLS# without opening the search criteria panel!
• Map Drawing: You can now click ‘Search Listings’ while using Map Tools (and without exiting!)
• RT4 Search: Hit Enter from any search field to execute a search
• Map Drawing: Confirm whether user wants to keep Drawings when browsing the map using ‘Search This Area

UPDATES RELEASED December 16, 2020

• RT4 Search:  Added options to New Listings Search for handling more than 500 Results. (edited)
• RT4 Download Listings: Added option to select your preferred List Layout in the Download Listings modal.
• RT4 Search: Share Listings via Email

• Auto Notify: Share selected listings (via email and hyperlink!) without allowing recipients to view previously shared results.

UPDATES RELEASED December 11, 2020

User Management:

• We've replaced the "Add or Remove Sign in Permissions" page with a new "Edit Sign in Permissions" workflow in User Management!
• We've replaced the "Transfer - License Retirement" interaction with a new "Remove User" option in User Management that can include license retirement or broker releases!

UPDATES RELEASED December 10, 2020

LIST VIEW: 

• Add columns to the RT Default Layout without being required to save as a new layout!

UPDATES RELEASED November 24, 2020

User Management: 

• We’ve added a search tool in the new User Management page to help midsize+ office brokers/admins quickly find the user they need to update!

UPDATES RELEASED November 19, 2020

User Management:  The new User Management page is live! It’s the first step in a series of User Admin updates and provides the following updates to our brokers and office admins:

• a new list layout that increases visibility, including “status”
• the ability to see and accept incoming transfers with ease
• sort-able columns to help administer large offices
• an ellipses (...) menu with user update options

UPDATES RELEASED November 16, 2020

• In addition to Google and Facebook, Sign in with Apple is now live!
• The maximum number of Saved Column Layouts within List View has been increased to 50 layouts

UPDATES RELEASED November 4, 2020

• Users can now view the boundaries of a property with the Map Overlay on a listing report or off-market property report!
• Realtracs now requires a sales price at closing for Commercial Auction listings.  This enables Commercial Auctions

  to be included in comps!

   

UPDATES RELEASED October 25, 2020

• Realtracs.net has been retired, and both agents and consumers now use realtracs.com!

UPDATES RELEASED October 22, 2020

• Printing the Photo Gallery for a listing is now available in the Print menu. Alternately, when the Photo Gallery window is open you can use your system print command (cmd-P or ctrl-P)  to trigger a print of the Photo Gallery!
• The New List View is available for all listings searches.  The New List View auto-saves all changes made to your custom column layouts, automatically selects layouts based on the Property Class(es) searched, supports all data columns, and is compatible with our legacy list view.  You can also create, update and save layouts within New List View!

UPDATES RELEASED October 19, 2020

• The search capabilities of the Map Centering Tool in New Listings Search/Mobile have been expanded.  Now you can center the map using any text entered into the search box!  Example text includes "Nashville Airport" or "Lockland Dr" 

UPDATES RELEASED October 14, 2020

• Downloading listing data in .txt or .csv format is now available within New Listings Search/Mobile!

UPDATES RELEASED October 7, 2020

• Deal Summary Stats are now available within Member Search.  The Deal Summary Stats page displays a rolling 12 Month Listing and Selling History for any transactions where the agent that is being viewed was designated within the listing as Listing Agent, Co-Listing Agent, Selling Agent, and/or Co-Selling Agent!
• Auto Notify and Listings now use a similar set of tools in their Results Views and Listing Details!

UPDATES RELEASED September 30, 2020

• Users can now add Favorites from their Mobile Devices as well as from within New Listings Search!
• Favorites can be accessed from the Search menu!
• Favorites have been updated with a new Mobile Friendly Design!
• Print List has been added to printed report types within New Listings Search/Mobile!
• We've updated the Map Card image for off market listings!
• Within New Listings Search/Mobile "Find Location" is now "Map Centering" and has a new icon and label!
• Map Centering tool allows users to Search This Area!

UPDATES RELEASED September 29, 2020

• Searching by Zip Code within New Listings Search/Mobile is now faster and supports tabbing immediately after Zip Code entry!

UPDATES RELEASED September 25, 2020

• Users may now report a listing problem from the listing report to our Data team by selecting the More/...menu!

UPDATES RELEASED Septermber 23, 2020

• Find a Location-the map in New Listings Search/Mobile can now be centered on any Address, City, County, or Zip Code!

UPDATES RELEASED September 22, 2020

• A Close (X) button has been added to the top right corner of the Photo Gallery and Photo Viewer!
• An Escape Key will now close the Photo Gallery and/or exit from an individual photo back to the gallery!
• Arrow Keys can be used to navigate between individual photos!

UPDATES RELEASED September 21, 2020

• A new List View has been released for New Listings Search Beta/Mobile.  The new List View uses your default layouts for each property class, auto saves all changes made to custom layouts, supports all data columns, and is cross compatible with the list view in Legacy Search.  You can Create, Update, and Save layouts from within the new list view too!

UPDATES RELEASED September 15, 2020

• A new Quick Search Form has been released.  The new Quick Search bar is located at the top of the www.realtracs.net's home page and can be used to find information for a specific property.  After running the search, the Map View will open with a link to the MLS Listing Report if the property is currently on-market.  If the property searched for his off-market a mobile-friendly Property report will display after searching.  This report includes the most common fields from the tax data!

UPDATES RELEASED September 9, 2020

• Agent Search has been replaced by with a new, mobile friendly "Member Search". And we've updated the main navigation from Contacts to People!

UPDATES RELEASED September 4, 2020

• The map within New Listings Search/Mobile has been updated to start up centered over the zip code for user's office!

UPDATES RELEASED September 3, 2020

• Mobile users will now experience the new Property Report when they tap the (tax) Record link on listings.  This new report provides a mobile friendly, comprehensive Tax and Sales report!

UPDATES RELEASED August 31, 2020

• Columns for the RealTracs Default Layouts have been updated to include City, Zip Code, and Days on Market!

UPDATES RELEASED August 20, 2020

• Map Layers within the New Listings Search/Mobile have been updated to include toggles for Zip Code and County boundaries, as well as Flood Zones!
• Added a Map Media Action to the Full Report in New Listings Search/Mobile that shows users where the listing is located on an interactive map!

UPDATES RELEASED August 18, 2020

• The size of Photo Galleries, Agent Information, and other Listing Report features now appear much larger when opened within Legacy Search, Auto Notify, and Listing Management!

UPDATES RELEASED August 11, 2020

• Per RESO standards we've made the switch from using the term "Master" to utilizing the "Primary" terminology for references to rooms and bathrooms in Realtracs!

UPDATES RELEASED August 7, 2020

• Searching by price within New Listings Search/Mobile is now integrated with Listing Status.  For Closed Listings searching by price searches by Sales Price.  And for other Statuses, price searches by List Price!

UPDATES RELEASED August 5, 2020

• Date range options are now available for Listings Statuses in New Listings Search/Mobile.  Select a range or enter your own Start and/or End Dates to filter down your search results!

UPDATES RELEASED July 27, 2020

• Listing Reports now include the following Media Actions (when available) from buttons near the primary listing photo!

           

           1. Photo Gallery-View all listing photos as a single gallery.  Click on an individual photo to view it in a larger format.              Download individual photos or the entire gallery!

       

           2. Virtual Tour-Visit Virtual Tour links included as part of the listing!

           3. Documents-View a list of Documents attached to the listing! 

UPDATES RELEASED July 24, 2020

• Users may still select Coming Soon Status in Auto Notify for agent-only notifications, but Coming Soon status is no longer auto selected with Active and Under Contract Showing when creating a new Auto Notify Search!

UPDATES RELEASED July 21, 2020

• Auto Notify now supports Coming Soon listing status for agent-only notifications!
• The styling for notification messages that appear when search criteria or map area searching produces 0 results has been updated!

UPDATES RELEASED July 7, 2020

• "New Listings Search" has been updated to improve performance and match the look and feel of other recent updates!

UPDATES RELEASED June 25, 2020

• A Mortgage Calculator has been released for listing reports on www.realtracs.net!

UPDATES RELEASED June 19, 2020

• The Mobile Friendly Landing page now includes a Quick Search Bar & system generated billing messages!

UPDATES RELEASED June 4, 2020

• The Desktop landing page, with announcements and additional information, is now visible from Mobile friendly pages!

UPDATES RELEASED May 26, 2020

• Open House tool updated to include options for Public and Realtor Livestreams!

UPDATES RELEASED May 19, 2020

• Listings on realtracs.com now include a mortgage calculator!

UPDATES RELEASED May 11, 2020

• Online Documentation has been renamed Help Center!

UPDATES RELEASED April 27, 2020

• Auction listings no longer require/allow a List Price to be entered

UPDATES RELEASED April 23, 2020

• Realtracs Mobile now includes Full Site navigation

UPDATES RELEASED April 20, 2020

• Search now includes the Auction checkbox within Common Criteria!

UPDATES RELEASED March 26, 2020

• Online "virtual" class registration options now available!

UPDATES RELEASED March 25, 2020

• The new Edit Listing tool is live!

UPDATES RELEASED March 16, 2020

• Copy Listing now uses the new Compose/Edit tool!

UPDATES RELEASED March 9, 2020

• Save as Active now in Compose Listing!

      - Users now have the options to save a listing as Active during the new create listing process (don’t have to go to legacy add/edit

UPDATES RELEASED March 5, 2020

• Save as Coming Soon in Compose Listing

      - Users now have the options to save a listing as “Coming Soon” during the new create listing process (don’t have to go to legacy add/edit).

UPDATES RELEASED February 19, 2020

• Map tab now includes a Layers tool!

      - Users may now apply layers to view County and Zip borders, as well as display certain flood hazard zones!

• Map tab drawing tool now includes a new polygon drawing option!
  - Users may now use a "click, click, click" polygon drawing tool, in addition to the existing freehand polygon, radius, and rectangle shapes!

• Map tab drawing tool now allows for up to 10 counties when using multiple drawings!

      - Users may draw up to 5 shapes, contained in or crossing up to 10 Counties!

UPDATES RELEASED February 13, 2020

• The new History report added!

      - The old History link has been removed and replaced with the history report at the bottom of each Full listing report!

UPDATES RELEASED February 11, 2020

• Auto Notify Manager now includes listing print (List/Report) option!
• Manage Listings - Map Location now using new manual Geocode tool!

UPDATES RELEASED February 7, 2020

• County selector in Search now highlights selected counties!

      - Based on user feedback, the County selector tool now makes it easier to view/remove selected counties!

UPDATES RELEASED February 5, 2020

• County selector in Search now highlights selected counties!

      - Based on user feedback, the County selector tool now makes it easier to view/remove selected counties!

UPDATES RELEASED February 5, 2020

• Compose/Create Listing now includes Manual Geocode tool!

UPDATES RELEASED February 4,2020

• List Tab - County column now supports sorting
• Compose/Create Listing now includes Tax Record update tool!

UPDATES RELEASED February 2, 2020

• MLS "Areas" removed

UPDATES RELEASED January 29, 2020

• Compose/Create Listing now includes Characteristics section!

UPDATES RELEASED January 29, 2020

• The Draw tool for map searching now supports up to 5 drawings!

UPDATES RELEASED January 24, 2020

• Market Activity/Inventory reports now sort by County!

UPDATES RELEASED January 21, 2020

• Compose/Create Listing now includes Rooms section!

UPDATES RELEASED January 14, 2020

• Compose/Create Listing now includes Marketing (IDX) section!
• All AL/KY/TN Counties added!

UPDATES RELEASED January 13, 2020

• Compose/Create Listing now includes HOA section!

UPDATES RELEASED January 10, 2020

• Pinch & zoom functionality for full-screen photos on mobile!

UPDATES RELEASED December 11, 2019

• Manage Listings - Compose/Create new listing: The listing creation process offers new capabilities for incomplete listings, including auto-save, listing preview, and integrated media management, as well as new Location & Tax, Office Info, and Structure sections!

UPDATES RELEASED December 11, 2019

• Client Portal released

UPDATES RELEASED December 10, 2019

• MarketStats by Showingtme, statistics tool added!
• Fixed a bug where Android users could not switch to the Mobile version from the Full version

UPDATES RELEASED November 20, 2019

• Dual Variable Commission field added

UPDATES RELEASED November 19, 2019

• Manage Media now allows for up to 50 listing photos per listing!

UPDATES RELEASED November 11, 2019

• Media Manager is now Manage Media, contained within Manage Listings!

UPDATES RELEASED October 29, 2019

• CMA Report now includes a "Title" header option!

UPDATES RELEASED October 27, 2019

• Photo manager tool updated, including easier iPad access and auto rotation recognition!

UPDATES RELEASED October 4, 2019

• Manage Listings, Quick Edit and Change Status now includes Confirm + View option, allowing you to confirm your change and instantly view the full report.

UPDATES RELEASED October 3, 2019

• Auto Notify: Activity History now shows when Auto Notify Contacts last viewed an individual listing, as well as the total number of times they have viewed the listing

UPDATES RELEASED October 2, 2019

• Listing Management Search: Added a new search criteria for “Address / City

UPDATES RELEASED September 25, 2019

• Auto Notify: Contacts with invalid emails (bounces) will no longer deactivate the entire Auto Notify

UPDATES RELEASED September 24, 2019

• Auto Notify: A single contact may unsubscribe without unsubscribing the entire contact list
• Auto Notify Activity History: Combined result updates and email history to Improve user experience

UPDATES RELEASED September 17, 2019

• Manage Listings - Add New Listing has been updated to provide an easy and more accurate way to being a new listing!

UPDATES RELEASED September 13, 2019

• New login options added, allowing the use single sign-on with with Google or Facebook accounts

UPDATES RELEASED August 21, 2019

• Auto Notifies set to Instant, Daily or Weekly now continuously search for new matches!

      - Results will still ONLY email based on the Frequency you’ve set

      - New or updated results will be added as they are found

• Listing emails that include more than 25 listings now show a brief summary and a link to the entire set of results

UPDATES RELEASED August 12, 2019

• Fixed a map display problem on mobile devices!

UPDATES RELEASED August 7, 2019

• Auto Notify has been updated to allow clients and agents to see listings that have been shared in previous emails!

UPDATES RELEASED August 1, 2019

• Auto Notify Results now includes "View All" option when viewing only "new" or filtered results!

UPDATES RELEASED July 31, 2019

• Security Settings option added to "Me" menu! Security Settings contains Username and User ID information, Change Password, and the option to view and remove devices you have registered for login!

UPDATES RELEASED July 30, 2019

• Auto Notify Manager updated to support Seen/Unseen, with new filter options to view listings and an Activity Feed tool to better understand why a listing was included in a search and when it was shared with a client!

UPDATES RELEASED July 22, 2019

• The Manage Listings List view now allows for column sorting!

UPDATES RELEASED July 19, 2019

• The Copy Listing tool within Manage Listing now allows you to copy from Res to Land or Land to Res!

UPDATES RELEASED July 16, 2019

• The Manage Listings Open House tool has been updated, you may now add and edit Open Houses in a modern, mobile friendly format!

UPDATES RELEASED July 15, 2019

• Auto Notify now includes a Map view option to view Auto Notify results and saved listings

UPDATES RELEASED July 8, 2019

• Manage Listings has been updated to display a listing's Street Letter, Unit, and Lot Number
• Searching Open Houses is now done by selecting a checkbox on the full website; this returns all Open House types when selected
• Clicking a listing's primary photo from the Thumbnail or Grid view will now display the listing's photos page instead of the listing's full report
• The Contacts page now allows for column sorting

UPDATES RELEASED July 1, 2019

• You can now add an Instagram profile to My Profile
• The "More" menu within the Auto-Notify Results page has been updated to include access to editing its settings
• Auto-Notify now remembers the last viewed listing when navigating between the full and list views

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