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My Showings: Realtracs Showings Listing Agent

Realtracs Showings Video Tutorial & Steps for Listing Agents

Realtracs Showings is available to all Brokers and Agents as part of the Listing Management System, removing the complications of setting up showing details and requesting appointments in another platform outside of Realtracs!  

Please Note: This service is developed as part of the Realtracs application and does not include call center capability.

image-png-May-09-2024-10-34-26-0068-PMThroughout our product there are info tool tips to help guide you and answer questions you may have.  Simply click on the "i" and gain the knowledge!

1.  When adding or editing a listing, navigate to the Office & Showing section of your listing.  Realtracs Showings is pre-selected for you.image-png-May-09-2024-10-13-03-6100-PM

2.  Next, enter in the Showing Details.  The following are available:

SHOWING SETTINGS

  • Auto Accept New Requests: aka "Go & Show."

  • Overlap Showing Times: Allows for multiple showing appointments to occur at the same time, maxing out at 4.image-png-May-09-2024-10-17-55-7240-PM

  • Appointment Duration: 60 Minutes is pre-selected for you, but choose 15 or 30 if that is your preference.  

    • Listing Agent Notification Preference:  Designate how you wish to be notified of a showing request, either text, email or both.image-png-May-09-2024-10-28-49-9306-PM

📲 TEXT TO LISTING AGENT📨 EMAIL TO LISTING AGENT


  • Showing Notes: For the buyer's agent, includes showing details, e.g. how to access the property, alarm codes, showing instructions, possible feedback requests etc.

please note: Showing Notes cannot be seen by the buyers agent, until the showing request has been accepted by the listing agent or seller.

COLLABORATION

  • Request Feedback: Pre-selected for you to automatically request feedback on your listing from buyer's agents.

  • Seller Text Notifications + Showing Portal: Add up to 2 sellers to the notifications and allow them to view their listing's showing activity in a showing portal.

  • Make Feedback Visible to Seller in Portal: Automatically shows buyer's feedback submitted by the buyer's agent to your seller.

    • Seller Contact Details:  Add contact information for the property owners that want to participate in accepting/declining showings.

      📲 OPT IN TEXT TO SELLER💻 SELLER PORTAL

      ***VERY IMPORTANT***

      Once the listing agent has turned on the 'Seller Text Notifications and Showing Portal', and then publishes the listing as Coming Soon or Active the seller is REQUIRED to opt into Realtracs Showings messages by tapping on the opt-in text message that they receive.   If the seller does NOT opt into Realtracs Showings messages, they will NOT receive ANY showing text messages or open their Seller Showing Portal.

SHOWING AVAILABILITY

  • Available Start & End Time: Choose a time range for showings to occur

  • Minimum Notice To Show: Create a scheduling buffer to help your seller prepare.

  • Showing Schedule Restrictions: If your seller requires specific timeframes or days when their property should not be shown.  (e.g. napping children, work from home days, holiday/birthday etc.)

📢 Still Need Assistance? Contact our Support Team!

💬 Chat with us! Click the chat bubble at the top right.

🕗 Mon - Fri: 7am - 6pm CST   Sat: 9am - 4pm CST

✉️ support@realtracs.com   📞 p: 615-385-0777