--- title: Updating your Realtracs Password - Outlook description: "📢 Still Need Assistance? Contact our Support Team! 💬 Chat with us! Click the chat bubble at the top right. 🕗 Mon - Fri: 7am - 6pm CST   Sat: 9am - 4pm CST ✉️ support@realtracs.com   📞 p: 615-385-0" --- [Skip to content](https://supporthub.realtracs.com/updating-your-realtracs-password-outlook#main-content) [Customer portal](https://supporthub.realtracs.com/tickets?hsLang=en) [![Text.png\]](https://supporthub.realtracs.com/hs-fs/hubfs/Text.png?height=40&name=Text.png)](https://supporthub.realtracs.com/?hsLang=en) - [Tickets](https://supporthub.realtracs.com/tickets) - [Knowledge Base](https://supporthub.realtracs.com/) - [Sign out](https://supporthub.realtracs.com/_hcms/mem/logout) Open main navigation Close main navigation - [Tickets](https://supporthub.realtracs.com/tickets) - [Knowledge Base](https://supporthub.realtracs.com/) - [Sign out](https://supporthub.realtracs.com/_hcms/mem/logout) - [Customer portal](https://supporthub.realtracs.com/tickets) - [Sign In](https://www.realtracs.com/apps/dashboard) [Sign In](https://www.realtracs.com/apps/dashboard) How Can We Help? - There are no suggestions because the search field is empty. 1. [Help Center](https://supporthub.realtracs.com/?hsLang=en) 2. [Realtracs University](https://supporthub.realtracs.com/realtracs-university?hsLang=en) 3. [Settings](https://supporthub.realtracs.com/realtracs-university?hsLang=en#settings) # Updating your Realtracs Password - Outlook ### The steps below will assist you with changing your RealTracs password for your account setup within Outlook.![](https://supporthub.realtracs.com/hubfs/Knowledge%20Base%20Import/s3.amazonaws.comcdn.freshdesk.comdatahelpdeskattachmentsproduction43031207407originalQPjESsOpt6vLUYIFHehRHv7ed6rnSTtmFg.png)  1. With Outlook open, click on **File** at the top-left corner of the window, click **Account Settings**, and select **Account Settings. ![](https://supporthub.realtracs.com/hubfs/Knowledge%20Base%20Import/s3.amazonaws.comcdn.freshdesk.comdatahelpdeskattachmentsproduction43031205926original-DMRu_tGfC3qTzgmQre3WciJ_iApCRodJw.png)** 2. From the list of email accounts that display, select the RealTracs account and click the **Change **option 3. Update your password in the **Password** field to match your new RealTracs password. This is located under the Logon Information section. Then, click on the **More Settings** button. 4. From the window that displays, click on the **Outgoing Server** tab and ensure the option for **My outgoing server (SMTP) requires authentication** is Selected and and the option for **Use same settings as my incoming mail server** is also chose. 5. Click **OK** 6. Click **Next** (located below where you previously selected More Settings)  7. Outlook will attempt to conduct a test message to verify your changes to the account. Once the confirmation message is received, click **Close**. 8. Click **Finish.** 📢 Still Need Assistance? Contact our Support Team! **💬 **Chat with us! 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