--- title: Browser Help-Changing Pop-Up Blocker Settings description: CHANGE POP UP BLOCKER STEPS --- [Skip to content](https://supporthub.realtracs.com/browser-help-changing-pop-up-blocker-settings#main-content) [Customer portal](https://supporthub.realtracs.com/tickets?hsLang=en) [![Text.png\]](https://supporthub.realtracs.com/hs-fs/hubfs/Text.png?height=40&name=Text.png)](https://supporthub.realtracs.com/?hsLang=en) - [Tickets](https://supporthub.realtracs.com/tickets) - [Knowledge Base](https://supporthub.realtracs.com/) - [Sign out](https://supporthub.realtracs.com/_hcms/mem/logout) Open main navigation Close main navigation - [Tickets](https://supporthub.realtracs.com/tickets) - [Knowledge Base](https://supporthub.realtracs.com/) - [Sign out](https://supporthub.realtracs.com/_hcms/mem/logout) - [Customer portal](https://supporthub.realtracs.com/tickets) - [Sign In](https://www.realtracs.com/apps/dashboard) [Sign In](https://www.realtracs.com/apps/dashboard) How Can We Help? - There are no suggestions because the search field is empty. 1. [Help Center](https://supporthub.realtracs.com/?hsLang=en) 2. [Realtracs University](https://supporthub.realtracs.com/realtracs-university?hsLang=en) 3. [Settings](https://supporthub.realtracs.com/realtracs-university?hsLang=en#settings) # Browser Help-Changing Pop-Up Blocker Settings ## CHANGE POP UP BLOCKER STEPS When opening various web pages in Realtracs or Cloud CMA, the pop-up blocker on the browser must be enabled for proper rendering. Each browser has its own settings on how to enable or disable a the pop-up blocker.  To change the Pop-up blocker's behavior, click the corresponding link below for your browser's online documentation. [Google Chrome](https://support.google.com/chrome/answer/95472?hl=en) [Mozilla Firefox](https://support.mozilla.org/en-US/kb/pop-blocker-settings-exceptions-troubleshooting) [Microsoft Edge](https://support.microsoft.com/en-us/help/4026392/microsoft-edge-block-pop-ups) Please Note: ***Internet Explorer and Microsoft Edge are not currently supported Web Browsers***  [Apple Safari](https://support.apple.com/guide/safari/websites-ibrwe2159f50/mac) Please Note: ***Realtracs only supports the Safari Web Browser when utilized on a Mac*** **Option 1** - On your iPhone or iPad, go to Settings and tap on Safari. ![settings gear](https://supporthub.realtracs.com/hs-fs/hubfs/settings%20gear.png?width=117&height=117&name=settings%20gear.png)![iPhone safari settings -portrait](https://supporthub.realtracs.com/hs-fs/hubfs/iPhone%20safari%20settings%20-portrait.png?width=229&height=428&name=iPhone%20safari%20settings%20-portrait.png)   - Scroll down to 'General' and toggle 'Block Pop-ups' OffTurn on Block Pop-ups.![Block pop ups-portrait](https://supporthub.realtracs.com/hs-fs/hubfs/Block%20pop%20ups-portrait.png?width=277&height=517&name=Block%20pop%20ups-portrait.png) - On your Mac, open Safari and choose Safari \> Settings (or Preferences) from the menu bar.  ![](https://supporthub.realtracs.com/hs-fs/hubfs/image-png-Jan-24-2024-07-24-31-5311-PM.png?width=655&height=325&name=image-png-Jan-24-2024-07-24-31-5311-PM.png) - Click 'Websites', scroll down to 'Pop-up Windows' and choose to Allow. ![](https://supporthub.realtracs.com/hs-fs/hubfs/image-png-Jan-24-2024-07-41-31-8668-PM.png?width=655&height=392&name=image-png-Jan-24-2024-07-41-31-8668-PM.png) Option 2 - Press “Ctrl” + “Shift” + “K” in ***Windows*** or “Command” + “Shift” + “K” in ***OSX (Mac)*** to toggle between blocking and not blocking popups. 📢 Still Need Assistance? 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